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Joe Rizza Ford Lincoln
Orland Park, IL
2,885 Reviews
Our dealership is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service department in the automotive industry.
Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. Please feel free to call us at the number listed below or send us an email using the contact us page.
Our Internet Department was developed in 1999. Mr. Rizza was aware that the Internet would be playing a integral part in the car business. Today each one of the Joe Rizza Dealerships has its own Internet Department staffed with trained and dedicated people.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
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Showing 2,885 reviews
April 15, 2019
Service Friendliness and explanation of service were excellent. All repairs and maintenance were completed in a reasonable time. Use of courtesy transportatio Friendliness and explanation of service were excellent. All repairs and maintenance were completed in a reasonable time. Use of courtesy transportation was very good.I am not associated or related with any Rizza Ford employee More
by Jerry52
Verified CustomerEmployees Worked With
April 14, 2019
Nice and polite Our sales consultant Fiori Maritato was very polite and helped us purchase a great car. He listened to what we needed and found us a few cars that wil Our sales consultant Fiori Maritato was very polite and helped us purchase a great car. He listened to what we needed and found us a few cars that will fit our bugit and wants. More
by APNOME2017@gmail.com
April 13, 2019
TSB on one of our fleet vans Able to get in for service in a Timely matter. Courteous service advisor and explained service procedure and asked if there were any other concerns.Ve Able to get in for service in a Timely matter. Courteous service advisor and explained service procedure and asked if there were any other concerns.Vehicle was ready when promised. More
by Fleetguy 1
Employees Worked With
April 13, 2019
Amazing From the time we walked in the door and met with Luke and Gary, tested a few cars effortlessly, made our decision on the new Nautilus we couldn’t have From the time we walked in the door and met with Luke and Gary, tested a few cars effortlessly, made our decision on the new Nautilus we couldn’t have been happier! Our time with Tony in Finance was a. Breeze and then Shelby walked us through all the bells and whistles that this beautiful car offers! Thanks to everyone at Rizza, we had a wonderful experience !! More
by CJM.MCCARTHY
April 13, 2019
Recall Steering Wheel Bolt Excellent prompt efficient service (as usual) by Laren Kutsche (service) and Tony Stauber (mechanic). My car was done in a few hours and followup and Excellent prompt efficient service (as usual) by Laren Kutsche (service) and Tony Stauber (mechanic). My car was done in a few hours and followup and reminders for my appointment were very helpful. I am always satisfied with these two individuals who show concern and prompt and efficient service with all my auto needs and always a pleasant smiling face and attitude. Means a lot in this day and age. Grace Fernandez More
by RCF5529
Employees Worked With
Tony Stauber, Lauren Kutsche
April 13, 2019
Excellent Service Car was in for the recall service to replace the airbags. Service was performed in the estimated time and performed with precision. Scott Sciaky took Car was in for the recall service to replace the airbags. Service was performed in the estimated time and performed with precision. Scott Sciaky took care of the service from start to finish. More
by sschulz
Employees Worked With
April 13, 2019
Very good experience I can honestly say we trusted Mr. Richardson. Very nice and kind went out of his way to show us lots of choices. We purchased Ford Explorer more expen I can honestly say we trusted Mr. Richardson. Very nice and kind went out of his way to show us lots of choices. We purchased Ford Explorer more expensive than we expected but that not Mr. Richardson fault. He helped us with all the questions that we asked . Very good experience. Thank you Mr. Richardson More
by IVANANDNENA
Employees Worked With
Lee Richardson
April 12, 2019
A way out of No Way! Gary & Luke worked hard for me , when I knew no one else would . I'm so Blessed & Grateful that I don't have to pay $600 to Hertz in Rental fees anymo Gary & Luke worked hard for me , when I knew no one else would . I'm so Blessed & Grateful that I don't have to pay $600 to Hertz in Rental fees anymore ! 🙏 Just let them know what your looking for & they will accommodate accordingly. Thanks Joe RIZZA More
by LukeCshonda123
April 12, 2019
Excellent customer experience. The attention to my needs were outstanding. Very comfortable experience. I look forward to servicing my vehicle at this location and I will gladly rec The attention to my needs were outstanding. Very comfortable experience. I look forward to servicing my vehicle at this location and I will gladly recommend this dealership. More
by MARV MARSHALL
April 12, 2019
excellent Raul was great to work with. He was very patient with me as I took awhile to decide on the type of vehicle to choose. He was pleasant and upbeat each Raul was great to work with. He was very patient with me as I took awhile to decide on the type of vehicle to choose. He was pleasant and upbeat each time I saw him and answered any questions. Gary was also very helpful and assisted me on any questions Great team there. More
by CBK403
