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Joe Rizza Ford Lincoln
Orland Park, IL
2,886 Reviews
Our dealership is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service department in the automotive industry.
Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. Please feel free to call us at the number listed below or send us an email using the contact us page.
Our Internet Department was developed in 1999. Mr. Rizza was aware that the Internet would be playing a integral part in the car business. Today each one of the Joe Rizza Dealerships has its own Internet Department staffed with trained and dedicated people.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
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Showing 2,886 reviews
December 07, 2018
Great Experience My experience shopping for my new vehicle was informative and pleasant. I purchased a 2018 Ford Escape and the experience was great! The salesman, Joe My experience shopping for my new vehicle was informative and pleasant. I purchased a 2018 Ford Escape and the experience was great! The salesman, Joey Gio was very helpful and knowledgeable. I was also introduced to Gary Precin,the GM, who couldn’t have been more professional and interested in my needs! Thanks guys! More
by Cestie
Verified Customer
December 07, 2018
Very satisfied with sales and service We were very happy with Bruno and Dimetri's help in picking our new Ford Focus. The new car prep. And transferring of my personal belongings to the ne We were very happy with Bruno and Dimetri's help in picking our new Ford Focus. The new car prep. And transferring of my personal belongings to the new car was a great help. More
by RICKEFOOD
December 06, 2018
Very friendly Everyone is very friendly here. They don't treat everything as cookie cutter, they really look at your situation and give recommendations tailored to Everyone is very friendly here. They don't treat everything as cookie cutter, they really look at your situation and give recommendations tailored to you. I'm a 2nd generation customer and if the rest of the family were closer more would shop here. More
by CricketS.
December 06, 2018
60000 maintainan email check The service department is beyond marvelous. Prompt service and excellent feedback are given to each customer. I needed tires and the added time was ve The service department is beyond marvelous. Prompt service and excellent feedback are given to each customer. I needed tires and the added time was very efficient. The price was reasonable. More
by PDWYER3939
Employees Worked With
Lauren Kutsche
December 06, 2018
Courteous, prompt & professional Went in for the 6mth/5k service on my Explorer. As usual, I was treated in a courteous and professional manner. The service was completed promptly and Went in for the 6mth/5k service on my Explorer. As usual, I was treated in a courteous and professional manner. The service was completed promptly and to my complete satisfaction! More
by TOM Z
Employees Worked With
Lauren Kutsche
December 06, 2018
Great experience My Ford Explorer was fixed in a timely manner and everyone I encounter at the car dealership was helpful and friendly. Overall good experience, I ha My Ford Explorer was fixed in a timely manner and everyone I encounter at the car dealership was helpful and friendly. Overall good experience, I had never previously been to dealer. More
by Jamie W
Employees Worked With
Lauren Kutsche
December 05, 2018
Service Rep My service rep (Ike) is a very rude and verbally violent person once things do not go his way. The service department bares watching from an outsid My service rep (Ike) is a very rude and verbally violent person once things do not go his way. The service department bares watching from an outside qualiry control company. I must admit that the service manager was all about customer service. I do not remember his name. I'll never go back. More
by RJ
Employees Worked With
Ike Mohammed
December 05, 2018
fast, friendly, fair, good work. Fast and friendly service. Always willing to listen and help. The facility is always clean and welcoming. I have been going there for five years and Fast and friendly service. Always willing to listen and help. The facility is always clean and welcoming. I have been going there for five years and never had a problem. More
by helenh
December 05, 2018
Joe rizza ford is the best Joe Rizza ford is the best. We always receive great and timely service that is done correctly for a reasonable price. Thank you Joe rizza ford. Joe Rizza ford is the best. We always receive great and timely service that is done correctly for a reasonable price. Thank you Joe rizza ford. More
by Kath100
Employees Worked With
December 04, 2018
Below average service Up until now I used to bring all my Fords here for service including oil changes, but last few service events has me completely disappointed with this Up until now I used to bring all my Fords here for service including oil changes, but last few service events has me completely disappointed with this dealer. Wait times are longer and they don't let you know when your car is done. You have to physically hunt down your service personnel to ask for an update and everytime I asked the car was ready to go. I have dealt with most service managers here and they all disappointed me. They don't throughly check for the issue you report and because of this you have to bring your vehicle for the same issue again. I think they put Lincoln customers before Ford customers. They don't even wash Ford vehicles anymore. More
by Andy
Employees Worked With
Eduardo Rodriguez, Eric Montanez
