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Joe Rizza Ford Lincoln
Orland Park, IL
2,886 Reviews
Our dealership is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service department in the automotive industry.
Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. Please feel free to call us at the number listed below or send us an email using the contact us page.
Our Internet Department was developed in 1999. Mr. Rizza was aware that the Internet would be playing a integral part in the car business. Today each one of the Joe Rizza Dealerships has its own Internet Department staffed with trained and dedicated people.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
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Showing 2,886 reviews
December 01, 2018
Problem solved I had an issue with my new vehicle. They got me in for an appointment fast. Scott even set me up with a courtesy vehicle as I had no other way to ge I had an issue with my new vehicle. They got me in for an appointment fast. Scott even set me up with a courtesy vehicle as I had no other way to get around. My problem was solved in one day and the next day I was back in my new truck! Thanks Scott!!! More
by Somebody
Verified CustomerEmployees Worked With
November 30, 2018
Service was fast and pleasant , they even pulled in my truck inside so I did not have to go out in the weather to pick it up and pleasant , they even pulled in my truck inside so I did not have to go out in the weather to pick it up More
by JERRYEVEGAS
November 30, 2018
Decent Eric was a great help and very efficient he was helpful and informative and made sure all our concerns were handle in a quick matter! Eric was a great help and very efficient he was helpful and informative and made sure all our concerns were handle in a quick matter! More
by NA0
Employees Worked With
Eric Montanez
November 30, 2018
Oil change / inspection Lauren was and always is great to work with. Very efficient and courteous , you could use some better choices on coffee and maybe some small muffins i Lauren was and always is great to work with. Very efficient and courteous , you could use some better choices on coffee and maybe some small muffins in the waiting area. More
by jeffnmoe2965
Employees Worked With
Lauren Kutsche
November 30, 2018
Why no car wash?? I still don’t understand why they can’t wash your vehicle after service? And why paperwork is not gone over with me when service is completed. They ne I still don’t understand why they can’t wash your vehicle after service? And why paperwork is not gone over with me when service is completed. They never seem to have enough help working here. I always have to wait 5-10 minutes just to speak with someone even when I have an appointment. I like to have an overview explained to me upon completion and I never get that, I have to ask for it. I always have to search the lot for my car afterwards too. More
by JMSAMOSKA22
Employees Worked With
Lauren Kutsche, Ike Mohammed
November 30, 2018
Excellent , stayed in communication with me throughout the service process.Prompt phone call when the vehicle was ready. Vehicle was clean and ready when picke , stayed in communication with me throughout the service process.Prompt phone call when the vehicle was ready. Vehicle was clean and ready when picked up. More
by RECOP1213
November 30, 2018
Great Everybody there was great. I will be seeing so of my friends if they need to bay a car..Just want to thank you for trusting in me and Demetrice in get Everybody there was great. I will be seeing so of my friends if they need to bay a car..Just want to thank you for trusting in me and Demetrice in getting credit.May God continue to bless your business thank for the card have a great Holiday. More
by 75GEORGIAMERIE
November 29, 2018
New tires for Escape The tires were perfect for the car and they were put on in timely fashion. The price match made me feel confident that I got the best deal. The tires were perfect for the car and they were put on in timely fashion. The price match made me feel confident that I got the best deal. More
by AHORIN
Employees Worked With
Lauren Kutsche
November 29, 2018
George is the man George worked with us over the course of a year to make sure we got the right product for the right price. We are very satisfied with the experience. George worked with us over the course of a year to make sure we got the right product for the right price. We are very satisfied with the experience. Highly recommend. More
by Transit Fan
Employees Worked With
November 29, 2018
Very fast and professional service. I taken care of very quickly. My car was serviced and returned to me with all of the requested work performed. I will return for my future service n I taken care of very quickly. My car was serviced and returned to me with all of the requested work performed. I will return for my future service needs. More
by GEOANGEL
Employees Worked With
Kortland Jones, Eduardo Rodriguez
