Back

Joe Rizza Ford Lincoln

Orland Park, IL

4.4
2,885 Reviews
Our dealership is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service department in the automotive industry. Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. Please feel free to call us at the number listed below or send us an email using the contact us page. Our Internet Department was developed in 1999. Mr. Rizza was aware that the Internet would be playing a integral part in the car business. Today each one of the Joe Rizza Dealerships has its own Internet Department staffed with trained and dedicated people.
Contact Dealership

8100 W 159th St

Orland Park, IL

60462

Directions

By Type

Showing 2,885 reviews

October 31, 2018

Staff was polite and accommodating Staff was polite and accommodating. Oil change and tire rotation was completed in the prescribed amount of time. Check out was efficient and pleasant More

by ED
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joey Gio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Sciaky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 28, 2018 -

Joe Rizza Ford Lincoln responded

It is wonderful to hear that our team was able to provide you with a pleasant experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Best, Rawan Altaher - raltaher@rizzacars.com

October 31, 2018

awsome Best palace to get a oil change...the price is right. 25 words is a lot.. So I will babble on and on and in More

by THEHORNDOG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Vertucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : mark stephens
Nov 28, 2018 -

Joe Rizza Ford Lincoln responded

Thank you for reaching out! Our service department works hard day in and day out to provide the best results for our customers! I will personally share your feedback with my team to ensure we continue to provide the same level of service for all of our customers. Best, Rawan Altaher - raltaher@rizzacars.com

October 31, 2018

Car sales and service I would recommend Joe Rizza Ford to any and all people my friends and family that I know they made you feel like You Are Family. More

by chrissyo1318
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joey Gio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 28, 2018 -

Joe Rizza Ford Lincoln responded

chrissyo1318, hello and thank you for this fantastic review! Family is just what you are and we are very happy that you feel that way. That is what we value and we make every effort to make our customers feel that way. We look forward to the opportunity to work with you in the future! Best, Rawan Altaher - raltaher@rizzacars.com

October 31, 2018

Long wait To long of wait for a oil change. Hour and a half is a little bit to long. Service was good did a great job for the price. More

by ICEMAN60452
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Sciaky
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 28, 2018 -

Joe Rizza Ford Lincoln responded

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. Best, Rawan Altaher - raltaher@rizzacars.com

October 31, 2018

Spectacular service Service was quick, on schedule, and everyone was very kind and helpful. It's always a enjoyable experience going there for service on my car. More

by Problem solver
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Sciaky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 28, 2018 -

Joe Rizza Ford Lincoln responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Best, Rawan Altaher - raltaher@rizzacars.com

October 31, 2018

Great as usual. I only buy my cars from this dealership. All of your people are wonderful. I have nothing else to report but your word count won't let me submit witho More

by DSARVELL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dimitri Bowie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Gio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bobby Driggers
Nov 28, 2018 -

Joe Rizza Ford Lincoln responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team and we look forward to working with you again down the road. Best, Rawan Altaher - raltaher@rizzacars.com

October 31, 2018

Great Experience Everyone we dealt with was professional, friendly, detail orientated, patient and thorough! We would definitely recommend this dealership & plan to re More

by BKHOME4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shelby Blazys & Mark Dazzo, Jose Munoz
Nov 28, 2018 -

Joe Rizza Ford Lincoln responded

BKHOME4, thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience! If there is anything else we can do for you, please feel free to give us a call. Best, Rawan Altaher - raltaher@rizzacars.com

October 31, 2018

Recall and rework Had head replaced in June under recall, brought it back in September for same issue and had to replace whole engine. Minimal communication and not ver More

by Mpkooy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Scott Sciaky
3.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 28, 2018 -

Joe Rizza Ford Lincoln responded

On behalf of our entire staff, we would like to apologize for the concerns you shared about your experience during your visit with us. I have addressed your comments with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future. Best, Rawan Altaher - raltaher@rizzacars.com

October 30, 2018

Top notch. Top notch as always. I have never been let down by anyone on the entire staff. Sales or Service I would highly recommend. Top Notch More

by havasu486
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Plachy
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Kraft
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Sciaky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 28, 2018 -

Joe Rizza Ford Lincoln responded

Thank you for this amazing review, havasu486! We really appreciate your business. Best, Rawan Altaher - raltaher@rizzacars.com

October 30, 2018

Warranty Service Eduardo was able to schedule a warranty service appointment within 24 hours of my initial call, and had the car buttoned up and ready to go within 3 h More

by CHUCK.COYLE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eduardo Rodriguez
Nov 28, 2018 -

Joe Rizza Ford Lincoln responded

Hi Chuck, and thank you for this great review! We're happy to hear that Eduardo took care of you! They are a great asset and we appreciate all that they do. Best, Rawan Altaher - raltaher@rizzacars.com

...
243
...