Joe Rizza Ford Lincoln

Waiting My first visit I was there 4 hours and they couldn’t fix my sync problems because of Ford computers were down Came back 4 days later and let them kee My first visit I was there 4 hours and they couldn’t fix my sync problems because of Ford computers were down Came back 4 days later and let them keep truck for the day. They said it was fixed but not so I had to go back again But thanks to there service managers. He resolved problems. Service department was great but some ford department dropped the ball More

Bad FOB End of September went to dealership for first oil change after buying car 6 months earlier. Eduardo was the person helping me. Was very courteous. End of September went to dealership for first oil change after buying car 6 months earlier. Eduardo was the person helping me. Was very courteous. Service was quick, car was washed and bonus no cost for the first oil change...nice surprise. Month later key FOB would not let me start car and I was stranded. Someone in service was able to walk me through it. How to start car by removing cup holder and placing key in spot...it started. Went to dealership and Edaurdo said luckily it was just battery. Again quick service. My only complaint is with the car not warning me when battery was low. If if were late at night, it could have been a different outcome. And the secret way to start car should be told to everyone who buys this car. More

Outstanding service. I brought my Kia Sorento in for a new antenna, ball joint and oil change. Eric the service advisor coordinated the payment from 2 outside vendors (del I brought my Kia Sorento in for a new antenna, ball joint and oil change. Eric the service advisor coordinated the payment from 2 outside vendors (delta sonic for the antenna and extended warranty for the ball joint) seamlessly. The repairs were done on time and hassle free. Eric knew "his stuff" and you have a new customer. Your staff has considerable more expertise compared to the Kia dealership I used to go to. Job well done! More

Excellent! Great Customer Service. Isasais in sales and Tony Rizza and Mark Dazzo in finance were excellent in helping me purchase my car I won't ever go anywhere else. Isasais in sales and Tony Rizza and Mark Dazzo in finance were excellent in helping me purchase my car I won't ever go anywhere else. More

Rip off artists I was over charged 4000 for two vehicles I bought, to fix this I settled for a warranty like the one I purchased for 3800 for my wife’s car. I paid fo I was over charged 4000 for two vehicles I bought, to fix this I settled for a warranty like the one I purchased for 3800 for my wife’s car. I paid for two oil changes and to this day my warranties are all wrong! More

Good service on car I scheduled an appointment for The Works oil change very early. It was a bit lengthy in the wait time to receive car back. I missed the donuts they us I scheduled an appointment for The Works oil change very early. It was a bit lengthy in the wait time to receive car back. I missed the donuts they usually have in the wait area. But it was an ok experience! More

Great Lincoln Service!! From the time we arived to the time we picked up our MKX best of service!! Our Enterprise rental MKX ( and I know that this is not In Rizza Lincoln!) From the time we arived to the time we picked up our MKX best of service!! Our Enterprise rental MKX ( and I know that this is not In Rizza Lincoln!) was given to my Wife with 47 miles left in gas, took way to long to get the paperwork processed and the MKX was dirty on the inside, traveling into the morning sun and you couldn’t see out of the front windshield!! Edwardo was just AWESOME!! Our car was given back to fixed and Clean!! Nice job Rizza Service!!! More

Experience was grest Using TrueCar and working with Miles, Steve and Alexis made the car buying experience easy and everything went smoothly. I would recommend the dealers Using TrueCar and working with Miles, Steve and Alexis made the car buying experience easy and everything went smoothly. I would recommend the dealership to others. More

Great people great price Years ago we went to this dealership and we were so disappointed but recently we were surprised how they changed. All the people who helped us, from J Years ago we went to this dealership and we were so disappointed but recently we were surprised how they changed. All the people who helped us, from Jose Munoz, Sales consultant to Bob Rawson, Delivery Coordinator to Mark Dazo, Business Manager were so excellent. We definitely will come back when we need another car. Also we had the chance to meet 2 of Joe Rizza’s sons. Congratulations! Job well done guys. More

Change oil and transmission flush It was a great experience. They did the job quick and correctly. Will be bringing back for any maintenance or major jobs my vehicle will need in the f It was a great experience. They did the job quick and correctly. Will be bringing back for any maintenance or major jobs my vehicle will need in the future. More