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Joe Rizza Ford Lincoln
Orland Park, IL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
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Dave Red Escape Excellent communication and good approach. Pleased with options and step by step planning. Always satisfied with Rizza and Lauren Thanks again for Excellent communication and good approach. Pleased with options and step by step planning. Always satisfied with Rizza and Lauren Thanks again for a smooth repair More
Best Service! I am beyond satisfied with Joe Rizza Ford of Orland Park. I cannot rave enough about the level of professionalism and help I get every time I get my c I am beyond satisfied with Joe Rizza Ford of Orland Park. I cannot rave enough about the level of professionalism and help I get every time I get my car serviced! Gary Precin and his team are the best! More
Great Service Department Best body shop in the area. Bobby knows how to manage the body shop. Edward is the go to guy in the service department. Thanks Best body shop in the area. Bobby knows how to manage the body shop. Edward is the go to guy in the service department. Thanks More
Great service when purchasing my used vehicle. Great service when I purchased my used vehicle, the made the buying process easy.... unfortunately I can't say the same for the Service afterwards...… Great service when I purchased my used vehicle, the made the buying process easy.... unfortunately I can't say the same for the Service afterwards...….. I noticed while moving my stuff from my traded in vehicle to the new to me vehicle that the running board did not go back in, when I asked the sales man to resolve he told me his manager said NO! he's not putting any more money into the vehicle I purchased... I accepted that and took the vehicle to my mechanic to resolve and to give the vehicle a complete inspection to find out why I was hearing a vibration sound while driving over 30mph.... when doing so he found that the transmission was bad! to quote him "TRANSMISSION NEEDS MAJOR INTERNAL REPAIR ORE REPLACEMENT" needless to say i'd be wasting my time trying to get them to repair it since they wouldn't even address the running board. Illinois law states dealers MUST offer implied warranty on used vehicles covering power train components for 15 days or 500 miles which ever comes first and does not cover vehicles with over 150,000 miles, so the vehicle I purchased should be covered by ILLINOIS HOUSE BILL 4377..... Unfortunately I don't remember the sales mans name but this survey demands I select one, so I'll pick one, it may not be the correct guy because none of my paper work has a name of the sales rep on it More
Unprofessional Seemed friendly when pulling up but after he asked where I got my vehicle he went in to saying how it could be an aftermarket part since he has never Seemed friendly when pulling up but after he asked where I got my vehicle he went in to saying how it could be an aftermarket part since he has never seen a F150 headlight accrue moisture. It almost felt like he was against me rather than be there to help me. More
Great job service dept. was great quick and and very professional. Lauren was very good at what she does have been going to her for many years. service dept. was great quick and and very professional. Lauren was very good at what she does have been going to her for many years. More
The Service Department is Great The service department quickly addresses my automotive needs. Ability to obtain an appointment and the efficiency and expertise of the repairs needed The service department quickly addresses my automotive needs. Ability to obtain an appointment and the efficiency and expertise of the repairs needed is greatly appreciated. More
Looking to go back to Genuine Ford Parts. Looking to go back to Genuine Ford Parts, where else to go but Ford, had problems with after market parts. Everyone is Great at Rizza. Looking to go back to Genuine Ford Parts, where else to go but Ford, had problems with after market parts. Everyone is Great at Rizza. More
Satitfaction My Salesperson Luke C Got me the truck and the deal I wanted . A true professional . Delivered on what he said . I will be buying all my domestic ve My Salesperson Luke C Got me the truck and the deal I wanted . A true professional . Delivered on what he said . I will be buying all my domestic vechiles from Rizza More
Prompt service. Friendly staff. Kept informed of status. Good service experience. One "complaint" is that the only restroom for those waiting for their vehicle service is completely on the other side of the Good service experience. One "complaint" is that the only restroom for those waiting for their vehicle service is completely on the other side of the building. More