Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Joe Rizza Ford Lincoln
Orland Park, IL
2,868 Reviews
Our dealership is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service department in the automotive industry.
Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. Please feel free to call us at the number listed below or send us an email using the contact us page.
Our Internet Department was developed in 1999. Mr. Rizza was aware that the Internet would be playing a integral part in the car business. Today each one of the Joe Rizza Dealerships has its own Internet Department staffed with trained and dedicated people.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,868 reviews
October 23, 2018
Heartbroken Balattery light came while on vacation. Took to Ford dealer, told wire in front of my radiator was corroded. Caused Active Grille Shutters to malfunct Balattery light came while on vacation. Took to Ford dealer, told wire in front of my radiator was corroded. Caused Active Grille Shutters to malfunction ($1230). Supposedly fixed returned home. 1 1/2 weeks later, battery light on again. Took car for Service had to replace the same wires. Over $1600, battery light still on!!!!! More
by Yd53
Verified CustomerEmployees Worked With
Eric Montanez
Helpful October 23, 2018
Great courteous service. Timely & professional. Thank you. Very good service. A great experience. Clean & comfortable service area & lounge. Professional & fast service for my vehicle. Very pleased with 2018 F Very good service. A great experience. Clean & comfortable service area & lounge. Professional & fast service for my vehicle. Very pleased with 2018 Ford Focus & the dealership's service department. More
by EDDIEMYERS352
Employees Worked With
Eduardo Rodriguez
October 23, 2018
For the service I very much aprieciated the service of the manager Gary Previn and the very helpful salesman named Jose Munoz also Shelby Balzys for there service I very much aprieciated the service of the manager Gary Previn and the very helpful salesman named Jose Munoz also Shelby Balzys for there service More
by JUMHAWI
Employees Worked With
Jose Munoz
October 23, 2018
David Claster (Service/Parts) David Claster was very knowledgeable, prompt, and patient. He surpassed my expectations in delivering a product that fits my need. Note most of this t David Claster was very knowledgeable, prompt, and patient. He surpassed my expectations in delivering a product that fits my need. Note most of this transaction was conducted via phone. His professionalism made this experience smooth and painless. I was hesistant of doing business with a dealer due to dealership taboo. David gave me a new perspective and definitely be a return customer. Friends, family, and whoever reads this Ask for David!!! Two thumbs up!! More
by Happy Camper
Employees Worked With
October 22, 2018
Quick and friendly service I called early Saturday morning because my car was inoperable. Lauren went over what she could to do help and with in minutes she took my name and inf I called early Saturday morning because my car was inoperable. Lauren went over what she could to do help and with in minutes she took my name and infor for service. She followed up next business day with car repaired and ready to go. More
by FF2
Employees Worked With
Lauren Kutsche
October 22, 2018
Customer Focused Brought car in for repair covered under warranty, when they determined it would take longer than estimated Scott offered a ride or car. They complete Brought car in for repair covered under warranty, when they determined it would take longer than estimated Scott offered a ride or car. They completed the work, cleaned the car by end of day. Scott is the best, keeps you informed and truly cares about his customers. More
by ANTHONY.TORTORELLO
Employees Worked With
October 22, 2018
Good Service All the people who helped me were very nice. I figured I would be there for an hour, for a oil change and tire rotation. I was there pretty much the All the people who helped me were very nice. I figured I would be there for an hour, for a oil change and tire rotation. I was there pretty much the whole hour but that was fine. The only part that took long was weighting for your car. More
by PROWRENCH1
Employees Worked With
Lauren Kutsche, Ike Mohammed
October 22, 2018
Polite, professional and NOT PUSHY! As we all know most dealerships are pushing for a sale, but when i came to Joe Rizza Ford to buy my new f-150 the entire team was more than helpful wi As we all know most dealerships are pushing for a sale, but when i came to Joe Rizza Ford to buy my new f-150 the entire team was more than helpful with guiding me into a new truck, thanks again John, Bruno, Scott and Gary! Highly recommend anyone looking for a new Ford or Lincoln to see one of these guys ! More
by Driversideautowerks
October 22, 2018
Dave Red Escape Excellent communication and good approach. Pleased with options and step by step planning. Always satisfied with Rizza and Lauren Thanks again for Excellent communication and good approach. Pleased with options and step by step planning. Always satisfied with Rizza and Lauren Thanks again for a smooth repair More
by super19
Employees Worked With
Lauren Kutsche
October 22, 2018
Best Service! I am beyond satisfied with Joe Rizza Ford of Orland Park. I cannot rave enough about the level of professionalism and help I get every time I get my c I am beyond satisfied with Joe Rizza Ford of Orland Park. I cannot rave enough about the level of professionalism and help I get every time I get my car serviced! Gary Precin and his team are the best! More
by Silvana
