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Joe Rizza Ford Lincoln

Orland Park, IL

4.4
2,885 Reviews
Our dealership is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service department in the automotive industry. Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. Please feel free to call us at the number listed below or send us an email using the contact us page. Our Internet Department was developed in 1999. Mr. Rizza was aware that the Internet would be playing a integral part in the car business. Today each one of the Joe Rizza Dealerships has its own Internet Department staffed with trained and dedicated people.
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8100 W 159th St

Orland Park, IL

60462

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Showing 2,885 reviews

October 05, 2018

The Eorks Lauren... got me in and out in s timely fashion!!! I will continue getting my truck done with Rizza. I will need tires and I will get them from Rizza. More

by MARTYKELLY78
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lauren Kutsche
Oct 10, 2018 -

Joe Rizza Ford Lincoln responded

Thank you for this great review! Lauren is truly an exceptional employee and we appreciate her for getting you in and out in a timely manner. Sincerely, Rawan Altaher - raltaher@rizzacars.com

October 05, 2018

Great customer service I was very pleased with the service and especially how efficiently my recalls were handled. I would not hesitate to recommend Joe Rizza ford fam More

by Escape123
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ike Mohammed
Oct 10, 2018 -

Joe Rizza Ford Lincoln responded

Thank you for the feedback, Escape123! One of our top priorities is great and efficient customer service and we are proud that this was offered to you during your recent visit. Sincerely, Rawan Altaher - raltaher@rizzacars.com

October 04, 2018

Oil Change I have my daughter getting married in 2 weeks and work full time. My car indicated I needed an oil change. On the same day my iPhone stopped working. More

by KGARTELMANN1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Plachy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe LaFemina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Sciaky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bobby Driggers, Lauren Kutsche, Vince Ventrella, Eric Montanez
Oct 04, 2018 -

Joe Rizza Ford Lincoln responded

To say thank you is not enough! We are thrilled to read your kind words about our employees, facility and overall experience with us. Please stop by Joe Rizza Ford of Orland Park again! Best, Rawan Altaher - raltaher@rizzacars.com

October 04, 2018

Repeat Customer My experience was a pleasant one. I was given a ride home and was texted when my car was ready. The last visit was a recall so it was at no charge. More

by RKBLEW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Sciaky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ike Mohammed, Eduardo Rodriguez
Oct 04, 2018 -

Joe Rizza Ford Lincoln responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Best, Rawan Altaher - raltaher@rizzacars.com

October 04, 2018

Recall and regular maintenance I was able to drop my truck off at 7am, get a ride home from the dealership and it was done in the afternoon. I thought it would take longer to compl More

by BILLBON911
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lauren Kutsche
Oct 04, 2018 -

Joe Rizza Ford Lincoln responded

Hello and thank you for your feedback. We're very happy to hear that your experience was nothing short of exceptional. Our staff and customers are very important to us and we want to be able to provide them with the kind of service they deserve. Come and see us again! Sincerely, Rawan Altaher - raltaher@rizzacars.com

October 04, 2018

Great service Ed took care of our employee discount and rebate for tires great service very pleased called me when my care was ready and washed it Thank you More

by SWKS0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eduardo Rodriguez
Oct 10, 2018 -

Joe Rizza Ford Lincoln responded

Hi SWKS0! Thank you for this great review! Ed is truly an exceptional employee and we appreciate him for giving you a great experience.! Sincerely, Rawan Altaher - raltaher@rizzacars.com

October 03, 2018

Excellent! Ike was my service professional and provided excellent, friendly customer service. He advised me on services needed for my vehicle with reasonable pri More

by Steph-Win
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ike Mohammed
Oct 04, 2018 -

Joe Rizza Ford Lincoln responded

we are elated to hear about your positive experience! Our team works very hard to put customers first. We look forward to helping you again in the future! Best, Rawan Altaher - raltaher@rizzacars.com

October 03, 2018

Oil Change No appointment for an oil change on my 2015 Mustang. Almost immediate write up and finished time of less than an hour..Quick friendly service. ! More

by BB34WJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shuttle Drive . Nice friendly guy., Eduardo Rodriguez
Oct 04, 2018 -

Joe Rizza Ford Lincoln responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Best, Rawan Altaher - raltaher@rizzacars.com

October 03, 2018

Purchase of new Explorer I came to Joe Rizza Ford because of a solid review from a good friend of mine. Car buying can be a painful experience if you don’t go to the right de More

by ELIZABETH.K.SCHNEIDER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Kassanitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Runia
Oct 04, 2018 -

Joe Rizza Ford Lincoln responded

Elizabeth, thank you so much for visiting us and for leaving such great feedback. We are so happy we could match you to the right vehicle. We hope to see you back for scheduled maintenance or anything else we can help you with! Best, Rawan Altaher - raltaher@rizzacars.com

October 03, 2018

Excellent Very clean and very professional. Everyone was friendly and knowledgeable. We got the price we wanted and the car was waxed and cleaned before we le More

by ANDREWDENNY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luke
Oct 04, 2018 -

Joe Rizza Ford Lincoln responded

Your compliments and kind words mean so much to us and our team, Andrew! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Best, Rawan Altaher - raltaher@rizzacars.com

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