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Joe Rizza Ford Lincoln

Orland Park, IL

4.4
2,886 Reviews
Our dealership is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service department in the automotive industry. Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. Please feel free to call us at the number listed below or send us an email using the contact us page. Our Internet Department was developed in 1999. Mr. Rizza was aware that the Internet would be playing a integral part in the car business. Today each one of the Joe Rizza Dealerships has its own Internet Department staffed with trained and dedicated people.
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8100 W 159th St

Orland Park, IL

60462

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Showing 2,886 reviews

March 05, 2021

Bobby, took great care of my car. It looks great and it only took a few days to repair. I would highly recommend bringing your car here. Thank you! More

by BLKDIRT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luke Clarizio and Joe Rizza, Bobby Driggers
Mar 10, 2021 -

Joe Rizza Ford Lincoln responded

Thank you for taking the time to write this review! Our highest priority is satisfying our guests and we are delighted to know that Bobby made sure your concern was addressed properly. We look forward to working with you again and if there are other things you need assistance with, do not hesitate to contact us. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

March 05, 2021

Very helpful and accomidating. Bought 2 cars that day. Rizza made the whole process easy. Doug from finance was great. Made my sons first car buying experience a pleasent one. More

by MSSBL1204
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Raul Hernandez
Mar 10, 2021 -

Joe Rizza Ford Lincoln responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

March 04, 2021

Service was very friendly and curious.They did exactly Service was very friendly and curious. They did exactly what they said and notified me when my car was ready for pick up and ontime More

by BEVJUK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Vertucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Mackey
Mar 09, 2021 -

Joe Rizza Ford Lincoln responded

Thank you for writing such a great review about our dealership! We appreciate the feedback and are pleased that your service experience was so positive We always do our best to make sure all of our customers leave completely satisfied with the work performed on their vehicle. We look forward to seeing you again. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

March 04, 2021

Communication was good and customer service in the repair department was good. I think Eduardo assisted me and my wife in a timely fashion with information and answers. More

by Silknclassybc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eduardo Rodriguez
Mar 09, 2021 -

Joe Rizza Ford Lincoln responded

Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

March 04, 2021

Went from contacting them to buying the car in less than three days! They were fast, professional and made it a fantastic experience! Already bought two vehicles with them and cannot wait to buy my third More

by ColinG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julia Luna
Mar 09, 2021 -

Joe Rizza Ford Lincoln responded

Colin, thank you for taking the time to provide us such great feedback! We are always excited to hear of yet another customer leaving happy in an awesome car! If you have any questions about your new vehicle you can reach out to any of us and we will help out. Thank you for choosing Joe Rizza Ford of Orland Park! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

March 04, 2021

Joe Rizza Lincoln has the most accommodating and compassionate employees I’ve ever met. Ike Mohamed in the service department and Nick who handles loaner cars went way above and beyond to help me ge More

by DLPIN112
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick who handles loaner cars, Ike Mohammed
Mar 09, 2021 -

Joe Rizza Ford Lincoln responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

March 03, 2021

Brought my truck in for an oil change and asked them to diagnose another issue I was having with my shudder system. They were able to do that in a timely fashion and gave me a quote. It's always great to More

by Jgaydula
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Sciaky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bobby Driggers, Ike Mohammed, Eduardo Rodriguez, Eric Montanez, Tom Mackey
Mar 08, 2021 -

Joe Rizza Ford Lincoln responded

We appreciate your input. We're glad to hear that you are consistently impressed with the service we offer here. If there is anything more we can do for you please come back and see us any time! Take care! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

March 03, 2021

I like to say thus far I am please with my purchase, the salesman, and manager who assisted with my purchase. Just would like the service department to know. I am missing screws from my license plate. More

by FARIDAHLV
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bruno Bon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dimitri Bowie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2021 -

Joe Rizza Ford Lincoln responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Please don't hesitate to reach out to us so that we can address your concerns. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

March 03, 2021

Great salesman I think everyone at the dealership was great they treated me with kindness and respect and all the questions I had there was a short answer and uncle will recommend you to other people More

by BOOJUNE15
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clifford Hensley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2021 -

Joe Rizza Ford Lincoln responded

We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

March 02, 2021

Ford Sold me brand new car with a broke driver side lock. Disappointed with the sales department who never called back or emailed me back. More

by KGERVASI38
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Scott Precin
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Sciaky-1 star, Raul Hernandez, Eric Montanez
Mar 10, 2021 -

Joe Rizza Ford Lincoln responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

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