Joe Rizza Ford Lincoln

Best service department for all your car care needs! Thanks for always taking car of my family's cars. I highly recommend this service department to all my friends and family. Thanks for always taking car of my family's cars. I highly recommend this service department to all my friends and family. More

Very bad experience. I had agreed on the price of the vehicle through email and phone conversations and came in to purchase it (drove 45 minutes from Indiana). The person I had worked with and was suppo vehicle through email and phone conversations and came in to purchase it (drove 45 minutes from Indiana). The person I had worked with and was supposed to meet there "had just left" for an "emergency" when I got there. When I saw the paperwork with the price, I noticed the vehicle was listed to have 3000+ miles on it. I asked and they said it was a Courtesy vehicle and that they should have told me that earlier and it had a rebate because of that. I showed them my paperwork that showed 113 miles on the car. This was dismissed as an error and I was told that they told me about it on the phone (which was a lie). I tried to negotiate a lower price due to the fact it was actually a year old with 3k miles on it and they refused. I got a 6 month warranty extension and a pair of all-weather floor mats thrown in. Since the price was still decent, I went ahead with the transaction because I needed the car to replace one that had died that week. Then it took forever to get all the paperwork done - almost 3 hours! One of the worst car-buying experiences ever. Typical sleazy car salespeople. More

Wonderful visit I was looking forward an suv for my wife and am greatly surprised I found it . Thank you RIZZA . It was a great experience and am greatly surprised I found it . Thank you RIZZA . It was a great experience More

Had a great experience. Isais was very helpful as were Bob in financing and Layla who did our vehicle orientation. First class all the way. Bob in financing and Layla who did our vehicle orientation. First class all the way. More

Everything was great, from Scott saying someone would be with me shortly. Then Eduardo explaining everything and offering me other service options besides the Works Package which I had an appointment for. T with me shortly. Then Eduardo explaining everything and offering me other service options besides the Works Package which I had an appointment for. The service was done in a timely manner. Thanks for the great service. Sue More

The body shop was prompt and responsive to every detail in repairing my car. When we got the car back the body repair and the paint where identical with original. They did an excellent job! Bobby is the be in repairing my car. When we got the car back the body repair and the paint where identical with original. They did an excellent job! Bobby is the best! More

The work was of high quality work and very customer focused! I have always been very satisfied. I also love the concierge service which fits very well with my busy life. focused! I have always been very satisfied. I also love the concierge service which fits very well with my busy life. More

Jesse Ramirez is a great service manager. Also, I was provided with a ride home and back to Ford. I feel confident that my car is well cared for. provided with a ride home and back to Ford. I feel confident that my car is well cared for. More

I went there to simply get a key made and program for my car. Professional, friendly and courteous. Felt like I was buying a new car. car. Professional, friendly and courteous. Felt like I was buying a new car. More

Top notch,this is my first lincoln,always drove Acrua from Rizza great service there and now here at Lincoln the guys here are equally great. Bill Askew from Rizza great service there and now here at Lincoln the guys here are equally great. Bill Askew More