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Joe Rizza Ford Lincoln

Orland Park, IL

4.4
2,886 Reviews
Our dealership is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service department in the automotive industry. Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. Please feel free to call us at the number listed below or send us an email using the contact us page. Our Internet Department was developed in 1999. Mr. Rizza was aware that the Internet would be playing a integral part in the car business. Today each one of the Joe Rizza Dealerships has its own Internet Department staffed with trained and dedicated people.
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8100 W 159th St

Orland Park, IL

60462

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Showing 2,886 reviews

January 26, 2021

Once again Scott went out of his way to ensure I received excellent services. He called to verify my preference for a courtesy car prior to me dropping off my vehicle to ensure my needs were met. He als More

by VELCUZ
Recommend Dealer
Yes
Employees Worked With
Scott Sciaky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2021 -

Joe Rizza Ford Lincoln responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

January 26, 2021

LouVieceli and Scott Sciacky are the most professional service engineers I have ever had encountered at a dealership. Very helpful, very sincere great personalities. The dealership should be very happy wi More

by r.pasco
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Sciaky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lou Vieceli
Jan 29, 2021 -

Joe Rizza Ford Lincoln responded

I sincerely thank you for going out of your way to write this review about our dealership. We are dedicated to providing each and every customer with a comfortable and professional service experience. Your feedback is a testimony that our dedication has really paid off. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

January 26, 2021

Lou Vieceli and Scott , 2 wonderful knowledgeable service professionals always have a smile and very courteous. Always go above and beyond the call of there duty. Able to work me into the very busy schedule More

by r.pasco
Recommend Dealer
Yes
Employees Worked With
Scott Sciaky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lou Vieceli
Jan 29, 2021 -

Joe Rizza Ford Lincoln responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

January 26, 2021

Scott and Lou Rizza should be honored that these 2 gentlemen treat consumers the way they do. Very honest, professional and knowledgeable. I have known Lou for many years and would not trust anybody b More

by r.pasco
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Sciaky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2021 -

Joe Rizza Ford Lincoln responded

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

January 26, 2021

The service manager Scott Sciaky is very straightforward and trusting. When I come to get my car serviced I will always call on him. Thanks Scott More

by LDBOADNAX
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Sciaky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2021 -

Joe Rizza Ford Lincoln responded

We appreciate your kind words! We are glad that we could get your car fixed up and back in good running order. Thank you for your recommendation as well. If there is anything more we can do please come back and see us again any time! We look forward to your next visit. Take care. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

January 26, 2021

Friendly Staff, Easy to make a Service appointment, Quick Service depending on repair. It took only 90 minutes for "The Works " I had done. My Service Manager was very helpful getting me in and out. More

by KCALVERS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Mackey
Jan 29, 2021 -

Joe Rizza Ford Lincoln responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

January 25, 2021

The whole process of dropping my truck off Thomas having a rental ready was perfect. The Diesel tech Mark is very professional & knowledgeable about his craft. More

by chuck523
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
MARK DIESEL TECH, Tom Mackey
Jan 28, 2021 -

Joe Rizza Ford Lincoln responded

It's our pleasure to provide top quality service and we're ecstatic to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Joe Rizza Ford of Orland Park, we value our customers and we look forward to seeing you on your next visit. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

January 25, 2021

Easy to work with and is willing to go the extra mile to get you the car you want with the features that please you More

by BRADFORD1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Vertucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2021 -

Joe Rizza Ford Lincoln responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

January 25, 2021

As always excellent and professional service. The pick up / drop off service is the best. When looking for my next vehicle, I will absolutely look at Rizza. Easy to recommend this dealership to friends More

by PAUL.BENETURSKI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joey Gio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2021 -

Joe Rizza Ford Lincoln responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

January 25, 2021

Excellent service and took time to answer questions that I had and then demonstrated how to use the controls and written down instructions. Great day More

by Vhitz
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Nora Rizza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesse Ramirez , Eduardo Rodriguez
Jan 28, 2021 -

Joe Rizza Ford Lincoln responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

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