Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Joe Rizza Ford Lincoln
Orland Park, IL
2,887 Reviews
Our dealership is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service department in the automotive industry.
Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. Please feel free to call us at the number listed below or send us an email using the contact us page.
Our Internet Department was developed in 1999. Mr. Rizza was aware that the Internet would be playing a integral part in the car business. Today each one of the Joe Rizza Dealerships has its own Internet Department staffed with trained and dedicated people.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Service Time
Service Communication
Workmanship
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,887 reviews
December 16, 2020
Never called me back to schedule an appointment. Never confirmed that parts were ordered. May have to go somewhere else Very dissatisfied and disappointed that there was no follow up confirmed that parts were ordered. May have to go somewhere else Very dissatisfied and disappointed that there was no follow up More
by jeff.ostema
Verified CustomerEmployees Worked With
Sam
December 15, 2020
I always choose Rizza for maintenance on all my vehicles. We have been Rizza customers for over 10 years. Service is performed timely and accurately. We have been Rizza customers for over 10 years. Service is performed timely and accurately. More
by dianemiz
December 15, 2020
Rizza Ford took very good care of me. They did everything they could to make me a happy customer. Their customer service is top notch! everything they could to make me a happy customer. Their customer service is top notch! More
by Elizakapeka
December 15, 2020
Very easy and convenient service. They were able to schedule my service promptly. And they communicated very well while working with my vehicle. Will continue to do business here! schedule my service promptly. And they communicated very well while working with my vehicle. Will continue to do business here! More
by solygo87
Employees Worked With
Tom Mackey
December 15, 2020
I was very pleased with the time it took to do the recall; all I can say about that is, I pray they did what they were supposed too. My service person Eric was very efficient in my check-in. recall; all I can say about that is, I pray they did what they were supposed too. My service person Eric was very efficient in my check-in. More
by TWOODS150
Employees Worked With
Eric Montanez
December 15, 2020
Service was attentive and quick. No problems going to Ford. I brought my car in because the right turn signal bulb needed replacement. I was able to bring it in without an appointment. Ford. I brought my car in because the right turn signal bulb needed replacement. I was able to bring it in without an appointment. More
by METALMOM22
Employees Worked With
Eric Montanez
December 14, 2020
Wonderful. They did not rush through the process. They answered all our questions. Their service was excellent and Steve Lillie was great!! I buy all my Ford’s here. Great staff! answered all our questions. Their service was excellent and Steve Lillie was great!! I buy all my Ford’s here. Great staff! More
by MGERARDI4101
December 14, 2020
I recently had my car (Ford Fusion Hybrid)serviced (Oil I recently had my car (Ford Fusion Hybrid) serviced (Oil change and open recall) at Joe Rizza Orland Park, and my experience was great. The whole I recently had my car (Ford Fusion Hybrid) serviced (Oil change and open recall) at Joe Rizza Orland Park, and my experience was great. The whole process starting from scheduling with Reeyann, throw fixing my car was professionally handled. Eduardo kept me informed about all the details. I wouldn't go anywhere else for my car needs. Thanks Joe Rizza. More
by Alhaje
Employees Worked With
Eduardo Rodriguez
December 12, 2020
Had our Hyundai Santa Fe repaired by The Rizza Body Shop team . Bob Driggers and his team did a great job with great service. Would recommend to everyone. team . Bob Driggers and his team did a great job with great service. Would recommend to everyone. More
by JLATTZ
Employees Worked With
Bobby Driggers
