Back

Joe Rizza Ford Lincoln

Orland Park, IL

4.4
2,886 Reviews
Our dealership is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service department in the automotive industry. Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. Please feel free to call us at the number listed below or send us an email using the contact us page. Our Internet Department was developed in 1999. Mr. Rizza was aware that the Internet would be playing a integral part in the car business. Today each one of the Joe Rizza Dealerships has its own Internet Department staffed with trained and dedicated people.
Contact Dealership

8100 W 159th St

Orland Park, IL

60462

Directions

By Type

Showing 2,886 reviews

December 03, 2020

I had an issue with previous oil change brought my car in, was given a loaner car and Tom took care of car. Thanks Tom More

by Hlfpnt333
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Mackey
Dec 08, 2020 -

Joe Rizza Ford Lincoln responded

Thank you for leaving us your positive review. We are pleased to hear that you were satisfied with the loaner car we provided and the thorough service you received from us. If there is anything more that we can do please come back and see us again. Take care! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

December 02, 2020

In the midst of Covid 19, the handling of the customers and service were outstanding. The service person Eric M. was friendly and accommodating towards addressing my car service need. Thank you! More

by Jmoore57918
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Montanez
Dec 07, 2020 -

Joe Rizza Ford Lincoln responded

Thanks for your perfect review. We're glad to hear that our team was friendly, knowledgeable, and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

December 02, 2020

So far I have nothing bad to say about the way I have been treated. Ed has gone out of his way to help me More

by PASTORSUTTON0
Recommend Dealer
Yes
Employees Worked With
Eduardo Rodriguez
Dec 07, 2020 -

Joe Rizza Ford Lincoln responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

December 02, 2020

Great people there From Scott Precin, Joey Gio, and Scott in the service department! Very friendly and went out of there way to make sure everything went smoothly! More

by EZTREESY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Precin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Gio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Sciaky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 07, 2020 -

Joe Rizza Ford Lincoln responded

Thanks for your perfect review. We're glad to hear that our team was friendly, knowledgeable, and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

December 01, 2020

I have been a loyal customer of Rizza since 1988 because of their quality management, sales & service team. Always a pleasure to deal with. Thank you ! More

by Mustang Mark
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Precin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Precin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Sciaky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pete Silva, Sarah & Layla, Bobby Driggers, Sarah Vargas
Dec 03, 2020 -

Joe Rizza Ford Lincoln responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

Dec 03, 2020 -

Mustang Mark responded

Thanks Nora; I’m loving both of recent acquisitions this year, the 2020 Shelby GT 350 and the 2021 Aviator GT Hybrid. I think I should win the prize for Best looking garage in Homer Glen ! Best regards, Mark McGee.

December 01, 2020

Joe Rizza Ford completed two recalls for me that I wasn’t even aware of yet! When the notices came in the mail for the recalls, I was so delighted that I could just disregard them because they were already t More

by Bhamoud
Recommend Dealer
Yes
Employees Worked With
Ike Mohammed
Dec 03, 2020 -

Joe Rizza Ford Lincoln responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

November 30, 2020

Pretty easy turnaround and quick communications when working to purchase. Next, great and helpful follow-up post purchase as well. Definitely would go back, and this dealer was by no means the closest t More

by Mike
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luke Clarizio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2020 -

Joe Rizza Ford Lincoln responded

Thank you so much for your feedback, Mike. We greatly appreciate the opportunity to work with you and earn your business. I will be sure to share your feedback with our team. Please let us know if we can ever help you in the future. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

November 30, 2020

Nothing like receiving constant communication about your vehicle, that's down, during these hectic times. Great service & very affordable. I have no complaints. Thank you guys! More

by Takia Edmonds
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Sciaky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bobby Driggers, Tom Mackey
Dec 03, 2020 -

Joe Rizza Ford Lincoln responded

Takia, thank you for the feedback! We are happy to hear about your positive experience at Joe Rizza Ford of Orland Park, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

November 30, 2020

Jesse Ramirez was the Service Manager I had the pleasure of dealing with. Communication was excellent with not one surprise. 2009 f250 drives like new. More

by Mreidy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesse Ramirez
Dec 03, 2020 -

Joe Rizza Ford Lincoln responded

Thank you for sharing this great feedback with us. We feel our service department is what makes Joe Rizza Ford of Orland Park special. Reviews like yours help us to make sure that we're meeting the needs of our customers and we’re glad to hear that you were pleased with your visit. We look forward to seeing you for your next service appointment! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

November 30, 2020

Rizza does a great job, very friendly. Had some service Rizza does a great job, very friendly. Had some service work done to the vehicle and Eduardo Rodriguez did a great job. He understood what needed to More

by EDANIELEWICZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eduardo Rodriguez
Dec 03, 2020 -

Joe Rizza Ford Lincoln responded

Thanks for giving us the opportunity to service your vehicle. We are happy to hear that everything went well for you. I will pass your feedback along to the team! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

...
49
...