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Joe Rizza Ford Lincoln

Orland Park, IL

4.4
2,886 Reviews
Our dealership is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service department in the automotive industry. Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. Please feel free to call us at the number listed below or send us an email using the contact us page. Our Internet Department was developed in 1999. Mr. Rizza was aware that the Internet would be playing a integral part in the car business. Today each one of the Joe Rizza Dealerships has its own Internet Department staffed with trained and dedicated people.
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8100 W 159th St

Orland Park, IL

60462

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Showing 2,886 reviews

September 25, 2020

Excellent transaction from start to delivery Service Excellent transaction from start to delivery Service dept top notch 5 star sales and service Very helpful and friendly staff Buy here with confi More

by Rich
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Isaias Remijio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe LaFemina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Miles Misek, Tom Mackey
Sep 25, 2020 -

Joe Rizza Ford Lincoln responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I'm glad that our team made such a great impression on you. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

September 25, 2020

Joe Rizza have very accommodating Sales persons that go the extra mile for a client. Thanks Dimitri and Roosevelt for all of your help again!! More

by MSV1113
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dimitri Bowie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2020 -

Joe Rizza Ford Lincoln responded

Thank you so much for giving us the opportunity to earn your business. I will certainly pass the kind words along to the team. Please let us know if we can do anything further to help! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

September 25, 2020

The worse dealership I been into no social distances, most of the employees don’t ware a mask . The manger and sales person don’t treat people with respect More

by tonychulo24
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Gary Precin
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dimitri Bowie
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alexis Salas
Oct 28, 2020 -

Joe Rizza Ford Lincoln responded

Your feedback has been forwarded on to our team and we are currently looking into this matter.

September 24, 2020

Alexis our salesperson was exceptional. Unfortunately we left the dealership to drive to St. Louis and the cars front tires are out of alignment, so we drove slow until we got there and fixed it in St. Loui More

by UCA2
Recommend Dealer
Yes
Employees Worked With
Other Employees : Alexis Salas
Sep 25, 2020 -

Joe Rizza Ford Lincoln responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

September 24, 2020

Everything was done to my satisfaction and then some. Edwardo was kind and actually showed how to fix a particular item. Thank you for your help. More

by NPUTLAK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eduardo Rodriguez
Sep 25, 2020 -

Joe Rizza Ford Lincoln responded

Thank you for the glowing review. We take pride in our customer service and do whatever we can to have our customers leave happy. Take care. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

September 24, 2020

My whole experience was excellent. I called about a recall for my vehicle and two days later I was scheduled for service. The service onsultant Jesse treated my like family and when i had a question h More

by AnthonyG.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
jesse
Sep 25, 2020 -

Joe Rizza Ford Lincoln responded

We appreciate the kind words, Anthony. We look forward to seeing you again in the future! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

September 24, 2020

Very good dealer. Gave me a fantastic deal. I would buy more cars from him. He gave a very good deal in our car. Thank you! More

by Kirit0416
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sep 25, 2020 -

Joe Rizza Ford Lincoln responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

September 23, 2020

Super happy with the service I got from Luke and Bob! Very friendly and helped me get my dream car! Thank you so much guys! More

by akalwat94
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luke Clarizio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2020 -

Joe Rizza Ford Lincoln responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

September 23, 2020

I received great service & a good deal. We were taken care of. This is the second time I’ve been there & would love to go back. More

by CDOWNS2
Recommend Dealer
Yes
Employees Worked With
Clifford Hensley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2020 -

Joe Rizza Ford Lincoln responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

September 23, 2020

Ike took care of my car in a professional way. He let me know at each step what to expect so there we’re no surprises. More

by janesciteach
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ike Mohammed
Sep 25, 2020 -

Joe Rizza Ford Lincoln responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

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