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Joe Rizza Ford Lincoln
Orland Park, IL
2,885 Reviews
Our dealership is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service department in the automotive industry.
Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. Please feel free to call us at the number listed below or send us an email using the contact us page.
Our Internet Department was developed in 1999. Mr. Rizza was aware that the Internet would be playing a integral part in the car business. Today each one of the Joe Rizza Dealerships has its own Internet Department staffed with trained and dedicated people.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
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Showing 2,885 reviews
June 25, 2020
Service was great/Problem resolved although unfortunately had to wait a few days to get in and was unable to get the valet service Service rep was very helpful. had to wait a few days to get in and was unable to get the valet service Service rep was very helpful. More
by dsulo80
Verified CustomerEmployees Worked With
Tom Mackey
June 25, 2020
Needed a Recall installed & got an oil change. Everyone was nice & job was done quickly. Met Salesman, Dimitri Bowie, on my way in. He was extremely nice regarding a future sale. was nice & job was done quickly. Met Salesman, Dimitri Bowie, on my way in. He was extremely nice regarding a future sale. More
by marciacohen
Employees Worked With
Other Employees :
Service guys didn’t know them & forgot name of guy that gave me my car. , Ike Mohammed
June 25, 2020
Thomas Mackey takes very good care of me each and every time!I have brought my truck in on numerous occasions and no problems yet, each time was an awesome experience ! time!I have brought my truck in on numerous occasions and no problems yet, each time was an awesome experience ! More
by Nikisha
June 25, 2020
Service dept. is great now with Dave Claster as the mgr. Service advisors Eduardo and Tom are teriffic!!! Not much experience with the others. Scott seems good also. The old mgr. was like the wizard of oz. Service advisors Eduardo and Tom are teriffic!!! Not much experience with the others. Scott seems good also. The old mgr. was like the wizard of oz. Nobody sees the wizard, not nobody, not no how! More
by Retired SOSPD
Employees Worked With
Other Employees :
Bobby Driggers, Eduardo Rodriguez, Tom Mackey
June 25, 2020
Very friendly staff and they know how to get the job done and you just know they want you to be satisfied I am very happy with my experience and you just know they want you to be satisfied I am very happy with my experience More
by Nehma
Employees Worked With
June 25, 2020
Staff very helpful. Following CDC requirements while waiting. Service requested & performed in a timely manner. Will be looking forward to our next visit. Probably within the next 5000 miles. waiting. Service requested & performed in a timely manner. Will be looking forward to our next visit. Probably within the next 5000 miles. More
by SKIMXZ2011
Employees Worked With
Tom Mackey
June 25, 2020
While I always buy my MKZ from Napleton, I was so surprised how Riza Ford matched the service I regularly received. You guys are well organized. Awesome to have found you. surprised how Riza Ford matched the service I regularly received. You guys are well organized. Awesome to have found you. More
by mariobelbis
Employees Worked With
Eduardo Rodriguez
June 25, 2020
thank you Joe Gio for your excellent service you provided me last Saturday purchasing a new vechile I would definitely recommend my family and friends to come and see you. me last Saturday purchasing a new vechile I would definitely recommend my family and friends to come and see you. More
by GEORGECACIOPPO63
Employees Worked With
June 25, 2020
I like Rizza Ford. The sales people and service are friendly. You have a good selection of cars, and I like the Ford products. And my wife’s brother highly recommends Rizza. friendly. You have a good selection of cars, and I like the Ford products. And my wife’s brother highly recommends Rizza. More
by Lfburke46
Employees Worked With
Gary Precin
