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Joe Rizza Ford Lincoln
Orland Park, IL
2,885 Reviews
Our dealership is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service department in the automotive industry.
Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. Please feel free to call us at the number listed below or send us an email using the contact us page.
Our Internet Department was developed in 1999. Mr. Rizza was aware that the Internet would be playing a integral part in the car business. Today each one of the Joe Rizza Dealerships has its own Internet Department staffed with trained and dedicated people.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
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Showing 2,885 reviews
June 16, 2020
It is the best dealer in the area. They will go out of there way to find a solution to problems that other dealer wouldn’t there way to find a solution to problems that other dealer wouldn’t More
by JW1078
Verified Customer
June 16, 2020
Luke did a great job for the sales everything he said come through.He help great explaning all the functions of the car.we would definitely recommend your dealership to friends and family come through.He help great explaning all the functions of the car.we would definitely recommend your dealership to friends and family More
by Jay
Employees Worked With
June 16, 2020
Service advisor Jesse had no clue what was going on. Didn’t know what the service tech had done. Told me check engine light comes on with low fuel and it would have to be reset every time I got below Didn’t know what the service tech had done. Told me check engine light comes on with low fuel and it would have to be reset every time I got below 50 miles. I assured him that is what the low fuel light was for and he said they both come on. Just making stuff up without talking to the mechanic More
by RJAARDSMA
Employees Worked With
Jessie
June 15, 2020
Given the climate due to this pandemic, it was handled extremely well, with my safety a priority. Work was done as requested and quickly. It’s why I choose to come back for all my maintenance work. extremely well, with my safety a priority. Work was done as requested and quickly. It’s why I choose to come back for all my maintenance work. More
by Jack59
Employees Worked With
Tom Mackey
June 15, 2020
Went for a Auto Show test drive and left purchasing a 2020 Corsair. The three main people I worked with were all friendly and professional. Will probably purchase my next vehicle from this dealer. 2020 Corsair. The three main people I worked with were all friendly and professional. Will probably purchase my next vehicle from this dealer. More
by georgepolasik
June 15, 2020
Service was great, Tom made the process easy. My truck is good as new now. Thank you! Waiting room is comfortable and spacious as well. I stopped in on the sales side and asked a few questions as well, is good as new now. Thank you! Waiting room is comfortable and spacious as well. I stopped in on the sales side and asked a few questions as well, the salesman Luke was great and very knowledgeable, no games played at all, I appreciated his time very much. More
by Mike S
June 15, 2020
I utilized the valet service to pickup and drop off my car for regular maintenance. The pickup went fine, with the staff member very polite and professional. The service was completed and I received a c car for regular maintenance. The pickup went fine, with the staff member very polite and professional. The service was completed and I received a call around 2:30 scheduling a drop off at 5:00p. At 5:45p my vehicle had not been delivered, and I called the dealership. The phone rang and rang for several minutes until someone in sales finally answered. She said service was closed and did not know where my vehicle was. She ultimately transferred me to the general managers voicemail. Gary, called me back about 10 minutes later. He was able to find my car and it was delivered around 6:30p. More
by Al8665
Employees Worked With
June 15, 2020
Was told and promised things that never prevailed from you salesman and manager. This was the 4 th I’ve purchased from Rizza and until this last purchase I was a happy customer. Now not so happy with bein you salesman and manager. This was the 4 th I’ve purchased from Rizza and until this last purchase I was a happy customer. Now not so happy with being lied too More
by KVANKAMPEN
June 15, 2020
took to long, service advisor acted as if a big chore to take care of me, i had an appt., the service area was not busy take care of me, i had an appt., the service area was not busy More
by LYNN50
Employees Worked With
June 12, 2020
Tom did a great job checking me in and explaining the procedures. He called to let me know what additional services needed to be done and the car appears to be well taken care of. procedures. He called to let me know what additional services needed to be done and the car appears to be well taken care of. More
by Terry Baeder
Employees Worked With
Tom Mackey
