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Joe Rizza Ford Lincoln - Service Center

Orland Park, IL

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1,634 Reviews

1,634 Reviews of Joe Rizza Ford Lincoln - Service Center

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August 06, 2019

Visit to Joe Rizza Ford. My visit to Joe Rizza Ford was great. The personnel was courteous and professional. I would recommend to anyone that they take their vehicle there for More

by JFG29
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lauren Kutsche
Aug 08, 2019 -

Joe Rizza Ford Lincoln responded

We really appreciate your feedback. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Regards, Rawan Altaher - (708) 364-2228

August 06, 2019

Oil change My customer service manager was excellent, very attentive, and kept me informed throughout service. I asked for additional info on my car and got it. More

by Chazman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cant remember. Look up?
Aug 08, 2019 -

Joe Rizza Ford Lincoln responded

Thanks for the kudos, Chazman. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Regards, Rawan Altaher - (708) 364-2228

August 05, 2019

Oil change You advertise “the works” oil change and tire rotation plus vehicle inspection for $39.95 but what you don’t tell people is that labor is extra. So in More

by Pete1021
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Eric Montanez
Aug 14, 2019 -

Joe Rizza Ford Lincoln responded

We’ve received your comments and are reviewing your feedback with our team. Please reach out to us directly as soon as possible so we can discuss your visit.

Aug 14, 2019 -

Pete1021 responded

You want me to reach out to you? Not likely, you should be reaching out to me if you cared at all.

August 05, 2019

No appointment, No problem. I needed an oil change and the friendly staff at rizza accommodated the request. For an unscheduled visit the express oil service was surprisingly qui More

by GEORGE63
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luke Clarizio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Montanez
Aug 08, 2019 -

Joe Rizza Ford Lincoln responded

Hi George! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Regards, Rawan Altaher - (708) 364-2228

August 02, 2019

Great service Eddie did a great job they help me get all my tires fixed. Everyone was very helpful and friendly I highly recommend them. Thank you Joe Rizza More

by BURKE820
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Precin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Kassanitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe LaFemina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eduardo Rodriguez
Aug 08, 2019 -

Joe Rizza Ford Lincoln responded

Thank you for leaving us this great review! We are very happy to hear that Eddie could be so helpful during your recent visit with us. We appreciate your recommendation as well. We look forward to seeing you back again in the future. Take care! Regards, Rawan Altaher - (708) 364-2228

August 01, 2019

My favorite service center I travel a half hour to use this service center. Love the "works package". People are very friendly & customer oriented. Repairs have been very good f More

by Egang
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lauren Kutsche, Eduardo Rodriguez
Aug 02, 2019 -

Joe Rizza Ford Lincoln responded

Hi Egang! Taking the time to leave this review means a lot to us. A positive experience is what we strive for every day. Thank you for letting us know how your experience was and for choosing us for your automotive needs! Best regards, Rawan Altaher - (708) 364-2228

July 29, 2019

Quick oil change Great service! I had a limited amount of time for an oil change and tire rotation. Scott Sciaky made sure my car was ready in time. More

by Scott Schulz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Sciaky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2019 -

Joe Rizza Ford Lincoln responded

Thanks for the great feedback! We're very happy that Scott was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Best, Rawan Altaher - (708) 364-2228

July 29, 2019

Clean and kind atmosphere Has a nice waiting area with WIFi, television , and PC , vending machines for snacks and coffee just a pleasant atmosphere while getting your vehicle More

by WYNTERBENSON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lauren Kutsche, Sarah Vargas
Aug 01, 2019 -

Joe Rizza Ford Lincoln responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. Best, Rawan Altaher - (708) 364-2228

July 29, 2019

Very professional. Great service. Five Star dealer. Great service department & they believe in customer satisfaction. Quality workmanship. Very professional & always very attentive More

by HOWMAR0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Precin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luke Clarizio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ike Mohammed, Eduardo Rodriguez
Aug 01, 2019 -

Joe Rizza Ford Lincoln responded

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Best, Rawan Altaher - (708) 364-2228

July 29, 2019

Great Everything was done on time including the rental car service. This was for a recall on the ford 2010 which to my regrets had several over the years. More

by Tmajka
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eduardo Rodriguez
Aug 01, 2019 -

Joe Rizza Ford Lincoln responded

We appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Best, Rawan Altaher - (708) 364-2228

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