John Eagle Honda of Dallas

Great personnel. Third vehicle purchase. Convenient. professional. Wonderful salesman Clean building. Wonderful customer service. Met our needs. Third vehicle purchase. Convenient. professional. Wonderful salesman Clean building. Wonderful customer service. Met our needs. More

Awesome customer service. My compressor went out and my vehicle was diagnosed, repaired and returned to me in a timely manner as promised. My compressor went out and my vehicle was diagnosed, repaired and returned to me in a timely manner as promised. More

Kenny was great! He fought for what i wanted and he delivered! Highly recommend John Eagle Honda. He fought for what i wanted and he delivered! Highly recommend John Eagle Honda. More

It was great doing business with them. I am really enjoying my new car. Thanks! I am really enjoying my new car. Thanks! More

Rich Cornell from service dept understood our requirements and fixed the issue. He discussed with Firestone and got us prorated warranty for replacement and completed service with complete satisf requirements and fixed the issue. He discussed with Firestone and got us prorated warranty for replacement and completed service with complete satisfaction More

My thanks to agent Joel Vsrgas for finding my maintenance agreement. And for arranging a credit. agreement. And for arranging a credit. More

Great service: excellent communication and very comfortable waiting area. Fairly pricey but pleased with the work. comfortable waiting area. Fairly pricey but pleased with the work. More

As always they helped me in a timely manner. They are always friendly and efficient They are always friendly and efficient More

Review: John Eagle Honda - A Disappointing Experience My recent encounter with John Eagle Honda has left me utterly dissatisfied and disillusioned with their business practices. As a long-t Experience My recent encounter with John Eagle Honda has left me utterly dissatisfied and disillusioned with their business practices. As a long-time customer who had previously purchased two cars from this dealership, I expected a level of professionalism and fairness that, unfortunately, was sorely lacking. My grievances began during the process of selling my second vehicle to John Eagle. To my dismay, the initial offer presented by Mo, one of their representatives, was nothing short of a blatant attempt to lowball me. I was taken aback by the audacity of such an offer, and it should have served as a red flag, prompting me to reconsider doing business with this dealership. Regrettably, against my better judgment, I proceeded with the sale on May 9, 2023. The subsequent ordeal I faced in attempting to obtain my rightful payment only compounded my frustrations. Despite having fulfilled my end of the transaction, I was left waiting indefinitely for the issuance of my check. John Eagle Honda's excuse for the delay was that they required the title to be in their possession before they could proceed. According to Honda Financial, the title was received by the dealership on May 23, 2023. Shockingly, as of June 6, 2023, I have yet to receive my check, leaving me to question the dealership's integrity and competence. What strikes me as particularly egregious is the stark contrast in how a dealership handles the purchase of a vehicle versus the sale of one. When purchasing a car, the dealership does not hesitate to demand immediate payment, ensuring they receive their due before allowing the customer to drive away. However, when it comes to selling a car, it appears that the dealership has no qualms about leaving the customer at their mercy, subjecting them to extended delays and questionable practices. My experience with John Eagle Honda has left an indelible mark on my perception of their business ethics. I am deeply concerned that this dealership, which is owned by Lithia Auto Stores, may engage in other unethical practices that are yet to come to light. I implore potential customers to exercise caution and consider alternative options when contemplating doing business with John Eagle Honda. In conclusion, I cannot stress enough my disappointment and frustration with John Eagle Honda. Their lowballing tactics, prolonged delays in payment, and lack of transparency have eroded my trust in this establishment. It is my sincere recommendation that prospective car buyers and sellers seek out more reputable and trustworthy dealerships, avoiding John Eagle Honda and its affiliated Lithia Auto Stores. More

This dealership is huge, and they provide snacks for adults and kids. It's clean, and you can look around without a salesperson rushing in on you to buy or trade. It's a relaxed atmosphere. Richard was adults and kids. It's clean, and you can look around without a salesperson rushing in on you to buy or trade. It's a relaxed atmosphere. Richard was very informative! More