John Elway's Crown Toyota

My sister bought her Toyota van from John Elway's Crown Toyota Dealership, when I found the Toyota Camry I wanted at our local dealership and they did not give me the price I wanted, my sister insist Crown Toyota Dealership, when I found the Toyota Camry I wanted at our local dealership and they did not give me the price I wanted, my sister insisted I contact them even though they were an hour and a half away from where I lived. I spoke to Ted Gonzales @ Crown Toyota on the phone, negotiated the price and the terms of the deal. Ted was very professional and very prompt on returning my endless calls, never did I get the notion that he was getting frustrated with me or annoyed with the changes I made, he even gave more options to choose from. My husband and I made the long drive from Valencia to Ontario and we were met by a very professional and very helpful sales person Jose Serrano since Ted did not work that day. Ted made sure that Jose knew every detail of our agreement and he gave us everything we asked and more. The Finance manager Joey Ramirez was equally professional and helpful, he made sure the process was very smooth. I highly recommend the whole team @ Crown Toyota. Thank you Ted, Jose and Joey! More

Doug, Doug, Doug! What Can I say about Doug? Doug is Doug, Doug, Doug! What Can I say about Doug? Doug is wonderful at his job! Doug went above and beyond to make sure we were completely satisfied. My Doug, Doug, Doug! What Can I say about Doug? Doug is wonderful at his job! Doug went above and beyond to make sure we were completely satisfied. My kids even enjoyed him, and we all know how much fun it is to buy a car with two small children. While we were there we had the pleasure of also working with Anjum Raza and Vince Foglia. They are both very helpful and made the process quick and painless. I think the only thing Crown Toyota could improve on is the Finance Department. We picked out our car and worked out the deal in 60 minutes, but it took Finance another 90 minutes to get the paperwork together and then another 90 minutes for my us to sign the paperwork. I rating this 5 star because of my experience with DOUG. I would recommend Crown Toyota to my friends and family. More

I am very happy with the service I received from Gina and the Toyota staff. I will definitely be referring friends and family members to join the Toyota family. the Toyota staff. I will definitely be referring friends and family members to join the Toyota family. More

I really enjoyed my trips to John Elway Crown Toyota Scion of Ontario. I went searching for a dependable new car that would be fuel efficient, economical, and big enough for a growing family. I initia Scion of Ontario. I went searching for a dependable new car that would be fuel efficient, economical, and big enough for a growing family. I initially looked at the Corolla. Doug showed me around that car. I came back on a day he wasn't there, and Gina took good care of me. Ultimately, she managed to up-sell me to a Camry when she met my new baby. It was a great decision. The Camry is roomy enough for all of our new baby gear. On my third visit, I called Gina in advance and she had my vehicle lined up and ready to go. I did my homework before I came to deal, presented a fair offer that I would be happy with, and it was essentially accepted with minimal adjustment. We went during a very busy time this President's Day Weekend, but they had anticipated that by bringing in all their sales, management, and finance staff. The process was as speedy as possible. When they saw we had been waiting for a while and the baby was getting cranky, they even through in some perks! Overall, I think this dealership is focused on customer satisfaction, which is the most important thing a dealership can set their sights on. I would recommend friends, family, and strangers to give the folks at John Elway's Crown Toyota Scion of Ontario a chance to earn their business. They won't disappoint. More

We had a great experience working with Tonya. She was very knowledgeable and made the whole process as easy and painless as possible. We're very happy with our purchase. very knowledgeable and made the whole process as easy and painless as possible. We're very happy with our purchase. More

The employee explain the functioned of many kinds of the car carefully. The customer service is good. He is very patient help me select the car. car carefully. The customer service is good. He is very patient help me select the car. More

We have been to 5 different dealerships in one day and no one made us feel as warm and welcome like Vel made us feel. We could tell that she wanted to make sure we got the best deal and her personality made one made us feel as warm and welcome like Vel made us feel. We could tell that she wanted to make sure we got the best deal and her personality made us feel comfortable that we made a great decision in purchasing a car at crown Toyota. More

Doug was very helpful and knowledgable about the vehicles in the new and used car lots. He was receptive and attentive. He gave his full attention and obtained all the information for each car we inquired in the new and used car lots. He was receptive and attentive. He gave his full attention and obtained all the information for each car we inquired about. He has earned our business for our next vehicle purchase. After doing our research on other vehicles we were not exposed to, it was his professional approach that has us going back to John Elway's dealership for our next purchase. I would recommend Greg anytime. More

Awesome experience... Would definitely refer to my friends and family. Syed Mehdi went above and beyond to make sure I was completely satisfied... Thanks again for a stress free purchase. friends and family. Syed Mehdi went above and beyond to make sure I was completely satisfied... Thanks again for a stress free purchase. More

We worked with Zach Wooldridge for several months - waiting for the release of the 2014 Toyota Highlander. We began our search in the fall, and he advised us along the way regarding the release date a waiting for the release of the 2014 Toyota Highlander. We began our search in the fall, and he advised us along the way regarding the release date and options available. The moment a car that matched our request was available / located he called and made the date and time work to our schedule. He was courteous and communicated clearly with us each step of the way. We felt his focus was on us 100 % of the time, no rush, no push. We highly recommend working with Zach and are totally thrilled with our car and our experience. The follow up in finance with Mr. Chang was awesome. He showed us the options available, explained them clearly and did not push us to purchase. Great job from the Crown team!! More