John Elway's Crown Toyota

I DID EVERYTHING ONLINE PRIOR TO COMING IN. I WORKED WITH ZACH AND HE WAS AMAZING. I GAVE HIM ALL THE INFO PRIOR TO MY APPT WITH HIM. HE DID ALL THE LEG WORKED AND HAD A CAR READY FOR ME TO TEST DRIVE ONCE I ZACH AND HE WAS AMAZING. I GAVE HIM ALL THE INFO PRIOR TO MY APPT WITH HIM. HE DID ALL THE LEG WORKED AND HAD A CAR READY FOR ME TO TEST DRIVE ONCE I GOT THERE. I ORIGINALLY WANTED THE CAMRY HYBRID BUT ZACH TALKED ME INTO A PRIUS BECAUSE I DRIVE 100 MILES A DAY. I WASNT SURE AT FIRST BECAUSE THEY ARENT AS CLASSY LOOKING AS THE CAMRY. HE ASSURED ME THAT I WOULD LOVE THE CAR AND HE IS ABSILUTELY RIGHT! IT IS THE BEST CAR I HAVE EVER OWNED AND I HAVE ONLY HAD IT 4 DAYS. ZACH WAS AWESOME TO WORK WITH. MY HUSBAND WAS IN A LOT OF PAIN THAT DAY AND ZACH KEPT COMING BACK TO MAKE SURE HE WAS COMFORTABLE. HE EVEN GAVE HIM "HIS" COMFORTABLE CHAIR. HE ALSO WHEELED THAT SAME CHAIR INTO FINANCE SO HE WOULD REMAIN COMFY THE WHOLE TIME. HE TOOK US IN TO SEE JOEY (RAMIREZ??) JOEY WAS EQUALLY AS FRIENDLY AND HELPED US GET DONE QUICKLY. I LEASE A NEW CAR EVERY 2-3 YEARS AND THIS HAS BY FAR BEEN MY BEST EXPERIENCE. I WILL RECOMMEND THIS DEALSHIP AND ESPECIALLY ZACH More

Have owned many toyota vehicles and had switched over to Cadillac and Dodge due to poor dealer experiences with Longo and other area Toyota dealers. Wanted to return to Toyota and gave Crown a shot. Purch Cadillac and Dodge due to poor dealer experiences with Longo and other area Toyota dealers. Wanted to return to Toyota and gave Crown a shot. Purchased a Lexus and then a few weeks later a Tacoma. Dealing with Zach and the internet department was a pleasure. Straight talk and pricing along with a streamlined purchase process made all of the difference. I will definitely refer friends to Zach and Crown. Top notch salesman and experience! More

Very friendly, honest and upfront with the deal. Honored Toyota loyalty without any questions.Bought two cars, one new Highlander and a end of the lease Camry. very happy with both.Wished the Highlander key Toyota loyalty without any questions.Bought two cars, one new Highlander and a end of the lease Camry. very happy with both.Wished the Highlander keys was all in one, without separate remote/clicker. After sales response was good. More

When I was greeted by Justin Sebring he was very professional and friendly and put me at ease. when I told him I was interested in a 2013 Camry he told me that Crown Toyota has over 1000 cars and I professional and friendly and put me at ease. when I told him I was interested in a 2013 Camry he told me that Crown Toyota has over 1000 cars and I found the color I wanted right away! It was easiest and car buying experience I have ever had. I will recommend Justin all my family and friends! And my finance manager Ruben Gonzalez treated me like a friend. Thank you, David Provine More

Mike Devine is great! Proffessionalism is the least I can say about him, John Elway's Crown Toyota Scion is lucky to have him. Thanks again! say about him, John Elway's Crown Toyota Scion is lucky to have him. Thanks again! More

When I walked in I was welcomed by Tamer and was not rushed. Tamer was able to answer all my questions and ultimately I made a purchase the next day after thinking about my option. I had a great experie rushed. Tamer was able to answer all my questions and ultimately I made a purchase the next day after thinking about my option. I had a great experience at crown Toyota. More

It was a pleasure having the Fleet Dept work with me, they went above and beyond in getting me the truck I wanted. Thank you. they went above and beyond in getting me the truck I wanted. Thank you. More

Mr. Zendejas was refered to me by a family member. He was telephoned on Saturday for a Sunday appointement, and although not present himself, Mr. Zendejas arranged for me to meet his assistant, confiming my telephoned on Saturday for a Sunday appointement, and although not present himself, Mr. Zendejas arranged for me to meet his assistant, confiming my preferred time, and setting up the appointment. My questions about the various Avalon models were answered completely. The sales closing process went smoothly, including the paperwork and maintenance options. After the purchase my salesman patiently explained the new car features, set up my bluetooth phone options, and explained the GPS system. The following evening, Danny Zendejas called me at home to thank me for the purchase, and asking if I had any other questions, even inviting me back to the dealership sales department for a technical review is I felt it necessary. Do I appreciate this dealership and their service? Consider that this life-long Cleveland Browns fan can now be seen wearing a Crown Toyota baseball cap "signed" by John Elway - something I'd have thought impossible a few short years ago. More

Velky was very helpful and kind. It was very hot outside and she opened the doors to the cars we looked at, turned on their air conditioners and offered us bottled water. She answered our questions well & and she opened the doors to the cars we looked at, turned on their air conditioners and offered us bottled water. She answered our questions well & stayed while we worked with Joey Ramirez in finance (who was also very helpful and kind). Then she took us back to our new car, which had been washed and ready to go. Also helped us be sure we left nothing behind in our trade-in. Even gave us her number in case we have anymore questions :) More

If their internet department provides a no-haggle price, then they better stick to it and update it based on their latest information if necessary. I went there with their no-haggle, fixed price but ended u then they better stick to it and update it based on their latest information if necessary. I went there with their no-haggle, fixed price but ended up haggling on the final price for almost two hours. The final sale price changed many times with different ways of doing price calculations that were simple and straight forward. It was supposed to be a stress-free, no-haggle fixed price experience, but it was anything but a stress-free experience. I told them I'll be there on Friday to get the car using their quoted no-haggle price. Once I arrived, I tested the car and told them to finalize the sale with the power seat option with their agreed-upon price and they said fine. The process started fine but then Mr. Bill Leyva came back with a message that the $500 loyalty discount in the no-haggle price has expired and cannot be given. They never stated in the e-mail that price will be $500 higher. I ended up haggling on the price for two hours which I wanted to avoid in the first place and ended up sharing half of expired discount and some more. Their final price ended up higher than what other dealers offered. It was not a good car buying experience. More