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John Hinderer Honda

Heath, OH

4.7
5,492 Reviews

1515 Hebron Road

Heath, OH

43056

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Showing 5,492 reviews

September 10, 2019

Missing information Previous oil change was told brakes were 6 mil all 4 wheels this time 4 and 3 front and 3 and 2 back! This was only 6 months apart! They can’t even fi More

by OCINSPECTOR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jonathan Hinderer
Sep 12, 2019 -

John Hinderer Honda responded

It sounds like you are frustrated with the wear on your tires I assume as wheels don't wear. How many miles have you driven between oil changes? What kind of roads do you frequent? Do you drive one of Honda's passenger cars or SUV's? Is your vehicle all-wheel drive or front wheel drive. We certainly want to make sure you get the expected wear out of your vehicle's tires. Please let me know so we can better assist you. Thank you for the opportunity.

September 10, 2019

Service Took care of the alignment issue of my Honda Fit. Explained what was needed to address the issue. The reason for the additional cost was created by H More

by Chuck Couch
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Bertke, Nate Mercer, Zack Farrington, Kyle Lyons, Sharon Amos, Julie Williams, Ed Mcdonald, Joey Prior
September 10, 2019

Great Last Minute Service I ran into Hinderer last minute on a Sunday and was thrilled that I could get my service done immediately. Super glad that they were quick and even f More

by kelly.kassor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Daubenmire, Corey Perkowski
September 09, 2019

A really friendly and knowledgeable dealership This is the friendliest dealership I have ever dealt with. Very fast and efficient and the showroom itself is really welcoming, never intimidating. Th More

by mjaye22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dustin Boucher, Alexis Waldren, Taylor McIntosh
September 09, 2019

Oil change They were super nice. They explain everything to me and gave me all my options for my vehicle and the price points up front. Very honest and super fri More

by FUZZIEPIG13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Hinderer
September 09, 2019

Service I received prompt service very friendly personnel in the shop and the waiting room I felt like being at home drinking my coffee and reading. Very goo More

by Lucy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryan Namowicz
September 09, 2019

2019 Honda Ridgeline - Black Edition I worked with Jason Waldren and he exceeded my expectations. I knew what I wanted and my desire was to complete as much of the process over text and p More

by katelynn.rossi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Waldren, Taylor McIntosh
September 09, 2019

Great service. Earlier this year, a headlight went out while I was driving through Ohio. I stopped here and they installed a new bulb and I was on my way. This trip More

by wheelman1952
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Wells
September 09, 2019

My service experience was painless!!! The service dept at John Hinderer Honda was one of the very best I have experienced. I was a service manager for 20 plus years and I was impressed wit More

by My service
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tonya Helsel, Kyle Lyons, Tyler Collins
September 09, 2019

Repair Excellent service, needed my 2005 CRV repaired, Julie and Nellie were helpful and Nellie explained everything throughly, got a rental and prompt serv More

by Bandit
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lloyd Dunlap, John Goldsberry
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