John Hinderer Honda
Heath, OH
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Addressed all my concerns and questions. Staff fully addressed my questions regarding items on the 30,000 service list and my questions regarding tire wear patterns. Had me in and out in 2 hr Staff fully addressed my questions regarding items on the 30,000 service list and my questions regarding tire wear patterns. Had me in and out in 2 hrs. And the waiting area is very nice, lots of sitting room, wide range of refreshments, internet service, clean rest room. It was a very good experience. This was probably my 6 or 7th visit. Always this nice. One area of improvement though: suggested or recommended service s/b brought to my attention during service in case I wanted to take care of it that day. More
Great car service This was the first time that I had service on my car on a Sunday. It was great got there as they opened and did not have to wait long at all. A grea This was the first time that I had service on my car on a Sunday. It was great got there as they opened and did not have to wait long at all. A great experience. More
Excellent Express Service Took my car in for a simple oil change and tire rotation. Jacob went the extra mile and told me mu Accord had an open recall and took care of that als Took my car in for a simple oil change and tire rotation. Jacob went the extra mile and told me mu Accord had an open recall and took care of that also. I highly recommended John Hinderer Honda service department to everyone. More
John moberly 8/28/19 oil change The express service took more than twice as long as scheduling an appointment . Sounds like you switched back to the old way, I am a traveling salespe The express service took more than twice as long as scheduling an appointment . Sounds like you switched back to the old way, I am a traveling salesperson and need/ like quick service as prior visits. More
Took WAY too long I made an appointment for an oil change and tire rotation. I chose to wait in the lovely reception area. It took almost an hour and 40 minutes to comp I made an appointment for an oil change and tire rotation. I chose to wait in the lovely reception area. It took almost an hour and 40 minutes to complete the service. I was told they could not rotate my tires due to tread wear. So basically it took 100 minutes for an oil change. They didn't even assess my brake pads in the inspection. I typically wait 45-60 minutes maximum for this service. I was completely unprepared for how long it took. Ther staff was very polite, but no reason or apology was given for the extended wait. More
Quick, easy, friendly experience for trading in my junk van I called this dealership to just sell my junk van. They offered a fair price and even drove out to me to take it off my hands. They were fast, easy to I called this dealership to just sell my junk van. They offered a fair price and even drove out to me to take it off my hands. They were fast, easy to work with and very friendly. I would recommend using them to anyone I knew. More
New Honda Pilot Previously purchased a Honda Pilot from John Hinderer in 2014 have been very pleased with all services at this location. Was looking for a new 2019 P Previously purchased a Honda Pilot from John Hinderer in 2014 have been very pleased with all services at this location. Was looking for a new 2019 Pilot and John Hinderer was the 1st place I though off because of past experience. Looking to work with them in the future. More
Worth the Drive I’ve been working with John Hinderer for nearly a decade. When I moved to Columbus I attempted getting my CR-V serviced at a dealership closer to home I’ve been working with John Hinderer for nearly a decade. When I moved to Columbus I attempted getting my CR-V serviced at a dealership closer to home, but now make the trip to JHH every time. They’ve always provided quick and reliable service, while the concept of getting in for service same-day in Columbus is non-existent. The staff at JHH is friendly and the waiting space is always clean, comfortable, and accommodating. The few times JHH has made an error, they were quick not only to own it, but also do whatever it took to make the situation right. While we all make mistakes from time to time, simply taking ownership goes a very long way with me. I would highly recommend JHH More
Great experience I arrived even before they were officially open. They took my CR-V in immediately, did the work and finished in way less time than I expected. Overall I arrived even before they were officially open. They took my CR-V in immediately, did the work and finished in way less time than I expected. Overall, it could not have been better. More
The sales team stuck with us. We came in with one idea of buying a used car and leasing another. Our minds changed several times of what we wanted to do. Ryan listened and gave us We came in with one idea of buying a used car and leasing another. Our minds changed several times of what we wanted to do. Ryan listened and gave us ideas that made more sense for our situation. Ryan and Eric made the process very smooth. They got us the car my wife wanted from another dealership and remedied the issues I had with the car they had on the lot for me. In the end it's a great feeling doing business at John Hinderer Honda. More