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John Thornton Buick GMC

Carrollton, GA

4.7
428 Reviews
PROVIDING VEHICLES, SERVICE, AND PARTS TO CARROLL COUNTY, DOUGLAS COUNTY AND SURROUNDING AREAS TO CADILLAC, BUICK, AND GMC CUSTOMERS John Thornton Buick GMC is proud to be your Buick GMC Dealer for all of West Georgia by providing quality automotive services and unrivaled customer service. We're guaranteed to have the perfect vehicle to suit your lifestyle and budget requirements in our impressive selection of new Buick, GMC, or Cadillac vehicles and used vehicles. At John Thornton, our philosophy has always been to foster long-term relationships with our customers. When you're searching for new Buick, GMC, or Cadillac models, quality used vehicles, affordable loan and lease options, routine maintenance, auto repair, or genuine OEM auto parts, head to John Thornton Buick GMC in Carrollton!
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1492 N Hwy 27

Carrollton, GA

30117

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Showing 428 reviews

December 12, 2020

The staff was very Pleasant. Th facilities were clean facilities. Excellent service taking less time than estimated. The restroom was clean snd well stocked with supplies More

by teacher770
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shane Hammond
Dec 21, 2020 -

John Thornton Buick GMC responded

Thank you! We are happy to assist you with servicing your vehicle.

December 11, 2020

John Thornton is definitely the place to fto buy with confidence. I was treated like family. Ask for Bill because he tears more about putting you in the right car for your lifestyle and budget. Pain free More

by 3WDTSYWKH
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Kent
Dec 12, 2020 -

John Thornton Buick GMC responded

Thank you for your recommendation! We strive to assist our customers by helping them find the vehicle that fits your needs. We are so glad that Bill was able to assist you with finding the perfect vehicle for you and we hope you enjoy it.

December 10, 2020

My visit was good I got my car serviced some things I needed to have done the wait wasn't alone the place was clean and I felt safe More

by Cvw105
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tanya Byers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2020 -

John Thornton Buick GMC responded

Thank you! We are so glad that we could provide a comfortable environment while servicing your vehicle.

December 10, 2020

Good and easy to work with gave a fair price. Made it very easy and convenient for the buyer. Gave a very fair trade in price. More

by TETHRIDGE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Lipscomb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken McGill
Dec 12, 2020 -

John Thornton Buick GMC responded

Thank you for your review! We strive to make the car buying process comfortable and easy for our customers. So glad that our team could give you that experience.

December 10, 2020

Great selection and amazing staff! Normally it takes all day to purchase a new car, but I was in and out in a few hours! I would highly recommend purchasing from John Thornton! More

by NICHOLE.LAND
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nathan Teal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shannon Cheatwood
Dec 12, 2020 -

John Thornton Buick GMC responded

Thank you! We appreciate your recommendation and your business. Congratulations on your new vehicle.

December 10, 2020

Excellent customer service. Very professional. Prompt. Everyone was very nice. Thank you for amazing service. Love my Buick! Great vehicle. My son also used y'all. We're very satisfied. More

by mmgriffin1954
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tanya Byers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shane Hammond, Steven Packard
Dec 12, 2020 -

John Thornton Buick GMC responded

Thank you and your son for your business. We are thrilled that you love your Buick and were happy with our team.

December 10, 2020

We used the service department. Staff was very friendly and helpful. It was a quick in and out for our service. Will use them again. More

by Jim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shane Hammond
Dec 12, 2020 -

John Thornton Buick GMC responded

We are glad that we could assist you with your service needs!

December 10, 2020

This is a great crew of people all seamlessly working together. I will definitely return and suggest this dealership to others. These folks are the best of the best! More

by B Boyd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Dodson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Rupp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Lipscomb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Conner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tanya Byers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shane Hammond, Dawn Jackson, Steven Packard
Dec 12, 2020 -

John Thornton Buick GMC responded

Thank you! Our team appreciates you and your recommendation. We are happy we could help.

December 10, 2020

Nathan was a very good salesman. He let me take my time to look, and think about what I wanted.to buy. Clean environment. Wasn’t sure why so many workers stayed on their cell phone and didn’t communicate More

by TEATED
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd Rupp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joel Beam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Teal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tanya Byers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shannon Cheatwood
Dec 12, 2020 -

John Thornton Buick GMC responded

Thank you for your review and feedback. We are so glad that Nathan was able to assist you with your purchase.

December 09, 2020

I have used this dealer for 6 years. They are friendly some more than others. Seem very busy and if you walk in they usually can’t get to you and you have to make appointment. I use them because I bought More

by whitakermom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Rivera
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2020 -

John Thornton Buick GMC responded

Thank you for your feedback. We appreciate you purchasing and servicing your vehicle with us.

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