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John Thornton Buick GMC
Carrollton, GA
426 Reviews
PROVIDING VEHICLES, SERVICE, AND PARTS TO CARROLL COUNTY, DOUGLAS COUNTY AND SURROUNDING AREAS TO CADILLAC, BUICK, AND GMC CUSTOMERS
John Thornton Buick GMC is proud to be your Buick GMC Dealer for all of West Georgia by providing quality automotive services and unrivaled customer service. We're guaranteed to have the perfect vehicle to suit your lifestyle and budget requirements in our impressive selection of new Buick, GMC, or Cadillac vehicles and used vehicles. At John Thornton, our philosophy has always been to foster long-term relationships with our customers. When you're searching for new Buick, GMC, or Cadillac models, quality used vehicles, affordable loan and lease options, routine maintenance, auto repair, or genuine OEM auto parts, head to John Thornton Buick GMC in Carrollton!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 426 reviews
September 30, 2020
Very professional staff; clean and pleasant waiting area. The diagnostic analysis was explained in detail so I have a better understanding of what to be aware of as I consider my next service appt. The diagnostic analysis was explained in detail so I have a better understanding of what to be aware of as I consider my next service appt. More
by dryconner
Verified CustomerEmployees Worked With
Shane Hammond
September 30, 2020
A very ry professional and friendly staff. I felt comfortable and at ease while there. It was almost like a family atmosphere. I will be back. comfortable and at ease while there. It was almost like a family atmosphere. I will be back. More
by JMCLENDON98
Employees Worked With
Other Employees :
Brendan Boyd, Stephen Fordham & Stanley
September 29, 2020
Awesome customer service! Fast and Friendly, Quick and Reliable. Dependable and Excellant. Wouldn’t choose anywhere else! Thank you for all you help in getting our yukon repaired! Reliable. Dependable and Excellant. Wouldn’t choose anywhere else! Thank you for all you help in getting our yukon repaired! More
by JHutchesonRN
September 29, 2020
Absolutely great customer service! Had parts in stock and install them quickly. Check out was simple! My truck had no finger prints and protected with plastic. install them quickly. Check out was simple! My truck had no finger prints and protected with plastic. More
by shammonds34
September 29, 2020
Fast Friendly Service Staff!! Clean Service And Waiting Area!! Eric And Shane Kept Me Updated On When Truck Would Be Ready!! Thanks!! Highly Recommend John Thornton GMC !! Area!! Eric And Shane Kept Me Updated On When Truck Would Be Ready!! Thanks!! Highly Recommend John Thornton GMC !! More
by BAMADUKE
September 27, 2020
The staff at John Thorton in Carrollton is awesome! They went above and beyond to make sure I understood the nature of my repair and explained the price of the service required. I will definitely return for went above and beyond to make sure I understood the nature of my repair and explained the price of the service required. I will definitely return for future repairs. More
by juanito.redwine
Employees Worked With
September 26, 2020
EXCELLENT SERVICE!!! I arrived a minute early and left just when they said I would. I also got a pamphlet that tells me simply how to work the various systems. All members of the Service Department were just when they said I would. I also got a pamphlet that tells me simply how to work the various systems. All members of the Service Department were professional, friendly, and helpful. Mike Conner in Sales was beyond Surperb!!! More
by Blessed Tom
Employees Worked With
Other Employees :
Shannon Cheatwood, Shane Hammond
September 26, 2020
Excellent Actually listened to my problem and worked a solution. Very courteous, attentive and friendly. I have been dealing with a problem of poor engineering with GM. Thornton crew worked very hard to f solution. Very courteous, attentive and friendly. I have been dealing with a problem of poor engineering with GM. Thornton crew worked very hard to fix. After numerous attempts, I think these people may have the answer. More
by rgfreeman
September 26, 2020
The service is always great. They are four gmc vehicles they service for me and our company. and they are going to see our vehicles in the future. Thanks for a good job! they service for me and our company. and they are going to see our vehicles in the future. Thanks for a good job! More
by rrrhwilliams
Employees Worked With
