John Thornton Chevrolet

Worse service department we have ever had to deal with in many many years. We were assured that we would receive impeccable service when we bought the car. We have not!! Your service manager is the worse I many many years. We were assured that we would receive impeccable service when we bought the car. We have not!! Your service manager is the worse I have ever seen. He could care less about your customers and goes to great lengths to prove it. We have had nothing but problems with this department and one could have possibly cost us our lives. This last time my husband had an appointment for 3 PM for an oil change and tire rotation. At 4:30 they had not started on the car and seemed to have no idea when they would. He asked for the car and went elsewhere. At least they did not lose the car like they did last time. I understand there are some problems getting employees and we are able to work with you on that issue. The least you can do is to keep us informed if we have to wait; however, there is no excuse for bad attitudes and being ignored. More

Great people, knowledgeable, quick to act, friendly and efficient. Would highly recommend to friends and neighbors. efficient. Would highly recommend to friends and neighbors. More

i was well taken care of by the sell agents and everyone....he kept every promise he made which is unusual....in the car business....4stars everyone....he kept every promise he made which is unusual....in the car business....4stars More

The employees there really and truly care about the customer. I will never take my car anywhere else. customer. I will never take my car anywhere else. More

All areas of this dealership are outstanding from sales to service to body shop. We won't go anywhere else for our automotive needs. to service to body shop. We won't go anywhere else for our automotive needs. More

Great Dealership! No hassle and very friendly. Have bought many cars for them. Bought may first car in 1970 from them. No hassle and very friendly. Have bought many cars for them. Bought may first car in 1970 from them. More

Marva Thompson was the best. I was over 120 miles away and it was just like we sitting face to face. Wonderful car buying experience. If ever in need of another vehicle, I will b I was over 120 miles away and it was just like we sitting face to face. Wonderful car buying experience. If ever in need of another vehicle, I will be calling her!!!! More

Adrianna was a pleasure to work with. She answered all of my concerns fully and was very responsive. Charice clearly explained the financing and all terms. She answered all of my concerns fully and was very responsive. Charice clearly explained the financing and all terms. More

The service guy was awesome to work with, but I feel like I got xxxxx on the price of 1 tire!! I’ll still use the dealership for my maintenance since I purchased the service plan, but I won’t be buying anymo I got xxxxx on the price of 1 tire!! I’ll still use the dealership for my maintenance since I purchased the service plan, but I won’t be buying anymore tires!! More

This was the best dealership besides Carmax I ever dealt with’ my process was fast and I had the best car salesman’ even picked me up from the airport and checked on me after my purchase ! Ernesto E. Is the with’ my process was fast and I had the best car salesman’ even picked me up from the airport and checked on me after my purchase ! Ernesto E. Is the go to man!! Trust me!!!! More