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John Thornton Chevrolet

Lithia Springs, GA

4.5
3,356 Reviews
Serving you from Lithia Springs, GA since 1957, John Thornton Chevrolet has the vehicle you're looking for. Located at 1971 Thornton Rd, we're an easy drive for Sandy Springs, Atlanta, and Marietta Chevrolet drivers. In addition to our convenient location, our excellent selection of new and used cars, trucks and SUVs makes us an excellent choice if you're looking for an Atlanta, Sandy Springs or Marietta Chevrolet dealer alternative. Let our family-owned Lithia Springs Chevy dealership help get you into your next car, truck or SUV!
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1971 Thornton Rd

Lithia Springs, GA

30122

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Showing 3,356 reviews

July 04, 2023

Doing what they said and serving after the sale. Helping after the sale by Russ More

by HARDSCAPESOFGEORGIA2403
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
RUSS LISCOMB
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2023 -

John Thornton Chevrolet responded

That's what we do. Thanks for the feedback.

June 30, 2023

Everyone answers my questions and it’s a pleasant experience when I go for anything More

by SHONTALHALL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryon Steinke
4.0
This rating includes all reviews, with more weight given to recent reviews.
Tanya Byers
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marva Thomas, Dino Hill
Jul 01, 2023 -

John Thornton Chevrolet responded

Thanks for your feedback. Have a great day!

June 29, 2023

As usual our service at John Thornton Chevrolet was performed completely and competently. We are always happy with our service there More

by SIDODSON
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jarrod Powell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2023 -

John Thornton Chevrolet responded

Thanks for the feedback.

June 26, 2023

Always a courteous staff and very attentive to the needs of the customer. This is my 2nd vehicle purchased from them and 3rd vehicle serviced by them. John Thornton has never done me wrong! More

by ywebb1016
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Bryon Steinke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maurice Myrick, Brenden Boyd
Jun 27, 2023 -

John Thornton Chevrolet responded

Thank you very much

June 24, 2023

Friendly , professional and great service. the camaro was in excellent condition , very detailed description , clean interior More

by THOMAS1963MICHAEL
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Adriana Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2023 -

John Thornton Chevrolet responded

Thanks so much. We appreciate your business.

June 22, 2023

Poor service department and customer service. Amazed how I was treated by the service advisor after being a loyal customer after 20 and owner of 4 vehicles. More

by RASMITTYSMITH
Service Price Transparency
Recommend Dealer
No
Employees Worked With
Bryon Steinke
1.0
This rating includes all reviews, with more weight given to recent reviews.
Kurt Hedmann
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Reginald Widener
Jun 27, 2023 -

John Thornton Chevrolet responded

We have an open door policy. Kurt Hedmann is our service manager, please call him at (770)941-8550. We strive for complete satisfaction. Thanks for your feed back

June 22, 2023

I was sold a vehicle that had operational damage and was told that the operation was normal. I had to trade the vehicle because it was not getting fixed. This cost me several thousands of dollars but my n More

by CARLOS-POUNDS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kurt Hedmann
3.0
This rating includes all reviews, with more weight given to recent reviews.
Grant Hinton
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2023 -

John Thornton Chevrolet responded

The vehicle was inspected before and then after his experience driving it with his trailer and we could not find anything wrong with the vehicle. We also offered to trade him out but did not have anything he wanted so he traded elsewhere. Unfortunately there was no repair to be done.

Jun 22, 2023 -

CARLOS-POUNDS responded

The above reply is the biggest peace of mis-information ever stated. The trailer has never been on the truck at anytime because it was unsafe. Yes they offered to trade me with 6,000 depreciation on a truck that I'd only had for 3 weeks in my possession because they had it in the shop. Beware of this Dealership!.

June 22, 2023

Great service and perfect buying experience. Car was driven 200 miles and delivered box questions asked! More

by CHRIS_LOFTIS
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Molly King
Jun 27, 2023 -

John Thornton Chevrolet responded

Thank you.

June 22, 2023

Will not be coming back to this dealership. Was not treated fair in the finance office. Will tell as many people I can about my experience at John Thornton Chevrolet. Molly,my sales lady was ve More

by DMCFRY
Workmanship
Recommend Dealer
No
Employees Worked With
Molly King
Jun 27, 2023 -

John Thornton Chevrolet responded

Thanks for your feedback. We will check on this asap.

Jun 27, 2023 -

DMCFRY responded

No need to reach out to me. What’s done is done. Nothing will change if I go over my experience with you. Thanks but no thanks.

June 22, 2023

Molly was fantastic. She had everything ready when we got there and was very patient answering questions. More

by DSYLIGHTHOUSE12
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Molly King
Jun 27, 2023 -

John Thornton Chevrolet responded

thanks

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