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Joseph Toyota of Cincinnati

Cincinnati, OH

4.5
1,522 Reviews
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9101 Colerain Ave

Cincinnati, OH

45251

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Showing 1,522 reviews

June 08, 2023

Great service - knowledgeable staff and facility was well attended. Make (who delivered my car) was extremely helpful. More

by Chris
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael McKay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2023 -

Joseph Toyota of Cincinnati responded

Chris, thank you for choosing Joseph Toyota of Cincinnati for your service. We are thrilled to hear that our knowledgeable staff provided you with great assistance and peace of mind. Safe travels down the road!

June 08, 2023

I have my car serviced at Joseph Toyota; the service is consistently first rate. I receive a complete assessment of my vehicle. And I save on high maintenance through consistent, quality maintenance. More

by CAHNSJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't recall the names of the employees I worked with, but they were all good.
Jun 08, 2023 -

Joseph Toyota of Cincinnati responded

We appreciate your kind words about our consistent and quality service! It's great to know that you trust Joseph Toyota of Cincinnati with your business. Thank you for choosing us and we look forward to serving you again in the future.

June 08, 2023

I did not experience any problem with the service. I was told at the time I dropped off the car that it would be approximately 90 minutes and that was the time it took . More

by TENOLL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Hall
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2023 -

Joseph Toyota of Cincinnati responded

We're so glad to hear that your visit to Joseph Toyota of Cincinnati was a smooth and timely experience. It's our goal to provide exceptional service to all of our customers, and we appreciate you taking the time to share your feedback with us. We hope to see you again in the future for all your automotive needs!

June 08, 2023

I appreciate low pressure sales with competitive pricing, thorough service and customer friendly people at the dealership. More

by MIZOGUCHIHARUKO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2023 -

Joseph Toyota of Cincinnati responded

It's wonderful to hear that you had a great experience with our team at Joseph Toyota of Cincinnati! We're glad that our stress-free sales, competitive pricing, and detailed services were an asset to your visit. Thank you for your kind words and we look forward to assisting you again in the future.

June 07, 2023

Joseph Toyota provided great service. The service department staff was courteous and respectful of my time. More

by ROGERJ.ROSEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob
Jun 07, 2023 -

Joseph Toyota of Cincinnati responded

Thank you for the review! We are so glad to hear that you had a successful experience working with the Joseph Toyota of Cincinnati team. Drive safely, and we hope to see you back!

June 06, 2023

Service was a tad slow but everything was fine. I did purchase the oil change package as it was cheaper then per oil change. More

by 19KENDALL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Hall
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2023 -

Joseph Toyota of Cincinnati responded

Thank you for your review of Joseph Toyota of Cincinnati! It's great to hear that you could take advantage of our oil change package. We apologize for the slight delay in service and appreciate your patience. If there's anything else you need, please don't hesitate to reach out!

June 04, 2023

Talking to Tyrece was was a pleasure. He took is time and he didn't make me feel rushed in making my choice of car. He was very thorough in explaining all the paperwork I had to deal wit More

by Rav4
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ty Brewer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew
Jun 05, 2023 -

Joseph Toyota of Cincinnati responded

Thanks for your feedback on your recent visit to Joseph Toyota of Cincinnati. It's great to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle!

June 02, 2023

confirm thru email that appt was made so i dont have to call to confirm... More

by FISCHERDAVE120
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2023 -

Joseph Toyota of Cincinnati responded

We're glad you appreciate our communicative process for confirming appointments! We do our best to keep our customers in the loop. Thanks for trusting Joseph Toyota of Cincinnati with your business!

June 01, 2023

I came in with a printout form King's Toyota where I get free oil changes. Rep seemed a little confused with their paperwork. More

by GMEISTER0401
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Hall
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2023 -

Joseph Toyota of Cincinnati responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

May 31, 2023

Every time I've been since the purchase of my Tundra have been taken care of nothing but excellence More

by jaesongld
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2023 -

Joseph Toyota of Cincinnati responded

Thank you for leaving Joseph Toyota of Cincinnati a five-star review! We are happy to hear that our service since your Tundra purchase has been excellent. See you next time!

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