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Joseph Toyota of Cincinnati

Cincinnati, OH

4.6
1,525 Reviews
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9101 Colerain Ave

Cincinnati, OH

45251

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Showing 1,525 reviews

June 10, 2023

Professional, timely, friendly, i had my car checked and was given a second appointment for a follow up More

by JAMALARPIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2023 -

Joseph Toyota of Cincinnati responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

June 10, 2023

Watch the final price. I had to tell them 3 times about the $500 deposit I made to reserve the car. Every time they had an excuse as to why it wasn’t on the invoice. More

by danny_martin1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Charles
Jun 12, 2023 -

Joseph Toyota of Cincinnati responded

Danny, your review is concerning to read. This does not sound like the attentive professionalism we pride ourselves on and I am so sorry for any mix-up on our end regarding your deposit. I appreciate you bringing this to my attention and I'll be sure to address it with the rest of my team so we can prevent something like this in the future. If there's anything else you'd like to add, please don't hesitate to be in touch. Thank you, Sandra Pomeraning - Customer Relations Manager - (513) 385-1800 ext. 8311

June 10, 2023

DuPree was very professional, friendly and was customer service oriented. Will send my friends and family to him. More

by cindig40
Recommend Dealer
Yes
Employees Worked With
Michael McKay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trevor Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dupree Ratchford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2023 -

Joseph Toyota of Cincinnati responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

June 08, 2023

I appreciate low pressure sales with competitive pricing, thorough service and customer friendly people at the dealership. More

by MIZOGUCHIHARUKO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2023 -

Joseph Toyota of Cincinnati responded

It's wonderful to hear that you had a great experience with our team at Joseph Toyota of Cincinnati! We're glad that our stress-free sales, competitive pricing, and detailed services were an asset to your visit. Thank you for your kind words and we look forward to assisting you again in the future.

June 08, 2023

Great service - knowledgeable staff and facility was well attended. Make (who delivered my car) was extremely helpful. More

by Chris
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael McKay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2023 -

Joseph Toyota of Cincinnati responded

Chris, thank you for choosing Joseph Toyota of Cincinnati for your service. We are thrilled to hear that our knowledgeable staff provided you with great assistance and peace of mind. Safe travels down the road!

June 08, 2023

I have my car serviced at Joseph Toyota; the service is consistently first rate. I receive a complete assessment of my vehicle. And I save on high maintenance through consistent, quality maintenance. More

by CAHNSJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't recall the names of the employees I worked with, but they were all good.
Jun 08, 2023 -

Joseph Toyota of Cincinnati responded

We appreciate your kind words about our consistent and quality service! It's great to know that you trust Joseph Toyota of Cincinnati with your business. Thank you for choosing us and we look forward to serving you again in the future.

June 08, 2023

I did not experience any problem with the service. I was told at the time I dropped off the car that it would be approximately 90 minutes and that was the time it took . More

by TENOLL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Hall
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2023 -

Joseph Toyota of Cincinnati responded

We're so glad to hear that your visit to Joseph Toyota of Cincinnati was a smooth and timely experience. It's our goal to provide exceptional service to all of our customers, and we appreciate you taking the time to share your feedback with us. We hope to see you again in the future for all your automotive needs!

June 07, 2023

Joseph Toyota provided great service. The service department staff was courteous and respectful of my time. More

by ROGERJ.ROSEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob
Jun 07, 2023 -

Joseph Toyota of Cincinnati responded

Thank you for the review! We are so glad to hear that you had a successful experience working with the Joseph Toyota of Cincinnati team. Drive safely, and we hope to see you back!

June 06, 2023

Service was a tad slow but everything was fine. I did purchase the oil change package as it was cheaper then per oil change. More

by 19KENDALL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Hall
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2023 -

Joseph Toyota of Cincinnati responded

Thank you for your review of Joseph Toyota of Cincinnati! It's great to hear that you could take advantage of our oil change package. We apologize for the slight delay in service and appreciate your patience. If there's anything else you need, please don't hesitate to reach out!

June 04, 2023

Talking to Tyrece was was a pleasure. He took is time and he didn't make me feel rushed in making my choice of car. He was very thorough in explaining all the paperwork I had to deal wit More

by Rav4
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ty Brewer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew
Jun 05, 2023 -

Joseph Toyota of Cincinnati responded

Thanks for your feedback on your recent visit to Joseph Toyota of Cincinnati. It's great to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle!

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