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Joseph Toyota of Cincinnati
Cincinnati, OH
1,522 Reviews
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 1,522 reviews
Verified Customer
August 06, 2021
Overall good. The interaction with the registration check-in could be friendlier. I felt I was treated as a number & not a real person. I'm not sure they understand the definition of the word CUSTOMER! check-in could be friendlier. I felt I was treated as a number & not a real person. I'm not sure they understand the definition of the word CUSTOMER! More
by dorisnelsonfrierson
Employees Worked With
August 05, 2021
Fast and friendly service. Will go back again when my Tacoma needs it next service call. Caled and scheduled it was fast and easy to do. Tacoma needs it next service call. Caled and scheduled it was fast and easy to do. More
by MIKYGARV
Employees Worked With
August 03, 2021
Great experience a little hard scheduling a convenient appointment but the overall service and atmosphere of the dealership was wonderful staff was friendly and informative appointment but the overall service and atmosphere of the dealership was wonderful staff was friendly and informative More
by PAMBELLCHARLES
Employees Worked With
August 03, 2021
i had quit a wait. was uncomfortable not having a quiet space to wait. coke machine motor roaring. tv blasting (couldn’t get volume lowered. people talking sooo loud on cell phones. service was great th space to wait. coke machine motor roaring. tv blasting (couldn’t get volume lowered. people talking sooo loud on cell phones. service was great though More
by KISERGLORIA
Employees Worked With
August 01, 2021
Everyone is friendly and makes you feel like part of their family. I just bought my 4 th car from there and will be back again. Derek was great to work with, made everything super easy. their family. I just bought my 4 th car from there and will be back again. Derek was great to work with, made everything super easy. More
by GMCROSSEN14
August 01, 2021
Oil change took over 90 minutes. That seems unnecessarily long considering there are so many places like Jiffy Lube, Valvoline, etc. That are closer to home and so much faster. long considering there are so many places like Jiffy Lube, Valvoline, etc. That are closer to home and so much faster. More
by JAMIE.THARRINGTON
Employees Worked With
No idea
July 31, 2021
Have always had great service in the past. This week was extremely slow. Appt was 1:00 finished oil change at 3:30. Thank you extremely slow. Appt was 1:00 finished oil change at 3:30. Thank you More
by CJBARBOUR
Employees Worked With
July 31, 2021
The service was good, but your customer lounge serves cheap generic soft drinks. And that makes you look like a cheap - not in a good way. I'm up there spending over $3.000 and looking at 1/2 size cans cheap generic soft drinks. And that makes you look like a cheap - not in a good way. I'm up there spending over $3.000 and looking at 1/2 size cans of fake Coke. More
by MBE8891
Employees Worked With
July 30, 2021
Have been a customer fpr 'years.' The entry area is always clean, the Greeters always friendly and the Service folks always informative and professionsl. The lounge is comfortable and relatively quiet always clean, the Greeters always friendly and the Service folks always informative and professionsl. The lounge is comfortable and relatively quiet (currently being rehabbed). As long as I have a Toyota, this will be my place. More
by knotwerkin
Employees Worked With
