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Joseph Toyota of Cincinnati
Cincinnati, OH
1,525 Reviews
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 1,525 reviews
August 09, 2021
They forgot to add oil back in after oil change. The add oil light came on after I got home & service center was closing (was put on hold for over eight minutes) so I had to go to another oil change place oil light came on after I got home & service center was closing (was put on hold for over eight minutes) so I had to go to another oil change place to get oil checked and filled More
by LINDA.HARMON
Verified Customer
August 08, 2021
Everyone is friendly and courteous and the technicians are thorough. My car is always clean when I get it back and the wait is reasonable and comfortable. are thorough. My car is always clean when I get it back and the wait is reasonable and comfortable. More
by ALINEKUHL
Employees Worked With
August 08, 2021
Everything was done very efficiently. I like the people I had to work with. They were very helpful and nice. It was a very good experience. had to work with. They were very helpful and nice. It was a very good experience. More
by KDOC32
August 06, 2021
Overall good. The interaction with the registration check-in could be friendlier. I felt I was treated as a number & not a real person. I'm not sure they understand the definition of the word CUSTOMER! check-in could be friendlier. I felt I was treated as a number & not a real person. I'm not sure they understand the definition of the word CUSTOMER! More
by dorisnelsonfrierson
Employees Worked With
August 05, 2021
Fast and friendly service. Will go back again when my Tacoma needs it next service call. Caled and scheduled it was fast and easy to do. Tacoma needs it next service call. Caled and scheduled it was fast and easy to do. More
by MIKYGARV
Employees Worked With
August 03, 2021
Great experience a little hard scheduling a convenient appointment but the overall service and atmosphere of the dealership was wonderful staff was friendly and informative appointment but the overall service and atmosphere of the dealership was wonderful staff was friendly and informative More
by PAMBELLCHARLES
Employees Worked With
August 03, 2021
i had quit a wait. was uncomfortable not having a quiet space to wait. coke machine motor roaring. tv blasting (couldn’t get volume lowered. people talking sooo loud on cell phones. service was great th space to wait. coke machine motor roaring. tv blasting (couldn’t get volume lowered. people talking sooo loud on cell phones. service was great though More
by KISERGLORIA
Employees Worked With
August 01, 2021
Everyone is friendly and makes you feel like part of their family. I just bought my 4 th car from there and will be back again. Derek was great to work with, made everything super easy. their family. I just bought my 4 th car from there and will be back again. Derek was great to work with, made everything super easy. More
by GMCROSSEN14
August 01, 2021
Oil change took over 90 minutes. That seems unnecessarily long considering there are so many places like Jiffy Lube, Valvoline, etc. That are closer to home and so much faster. long considering there are so many places like Jiffy Lube, Valvoline, etc. That are closer to home and so much faster. More
by JAMIE.THARRINGTON
Employees Worked With
No idea
