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Joseph Toyota of Cincinnati

Cincinnati, OH

4.6
1,525 Reviews
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9101 Colerain Ave

Cincinnati, OH

45251

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Showing 1,525 reviews

July 31, 2021

Have always had great service in the past. This week was extremely slow. Appt was 1:00 finished oil change at 3:30. Thank you More

by CJBARBOUR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura Hall
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2021 -

Joseph Toyota of Cincinnati responded

Thank you! We appreciate your business and your feedback and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Joseph Toyota of Cincinnati.

July 31, 2021

The service was good, but your customer lounge serves cheap generic soft drinks. And that makes you look like a cheap - not in a good way. I'm up there spending over $3.000 and looking at 1/2 size cans More

by MBE8891
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura Hall
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2021 -

Joseph Toyota of Cincinnati responded

Thanks for sharing your thoughts about your experience with our dealership. We appreciate your business and hope to see you again soon!

July 30, 2021

Have been a customer fpr 'years.' The entry area is always clean, the Greeters always friendly and the Service folks always informative and professionsl. The lounge is comfortable and relatively quiet More

by knotwerkin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2021 -

Joseph Toyota of Cincinnati responded

Many thanks for this amazing review and for creating this vivid scenario of your experiences at Joseph Toyota Service! We have enjoyed serving you and look forward to continuing to do so for many years to come. We appreciate your loyalty and your recommendation. Your Service Team is eager to see you again!

July 30, 2021

Service is always fast, thorough, and efficient. No surprises, I always know what the service is going to cost in advance. I bought my third car from Joseph toyota today. More

by YANKEECELTIC
Recommend Dealer
Yes
Employees Worked With
Laura Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Schroeder
Jul 30, 2021 -

Joseph Toyota of Cincinnati responded

Congratulations and thank you! We couldn't be happier knowing that your Sales and Service Teams at Joseph Toyota have served you so well. We appreciate your loyalty and this wonderful five-star review!

July 29, 2021

Great customer service. But I did I not work with Ms. Hall. No other options on your form. Jason & Bob Wanamaker we’re terrific, Steve Calardo More

by SCALARDO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura Hall
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2021 -

Joseph Toyota of Cincinnati responded

Thank you, Steve. We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

July 29, 2021

Always happy with the service we receive at Joseph Toyota. Today was a simple oil change and tire rotation. Time in and time out was great More

by JACKYOUNG4851
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason
Jul 29, 2021 -

Joseph Toyota of Cincinnati responded

Your positive feedback brings a smile to our face, Jack! Many thanks for letting us know that Jason and your entire Service Team facilitated your express appointment to get you on your way in a timely manner. All of us at Joseph Toyota appreciate your comments and look forward to seeing you again!

July 29, 2021

I have leased 4 different cars with JOSEPH TOYOTA and have never been disappointed. Have had question answered on buy out, and looking forward to getting a new car. More

by TGOEFFT
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Schroeder
Jul 30, 2021 -

Joseph Toyota of Cincinnati responded

Please accept our heartfelt thanks for your loyalty to and support of Joseph Toyota. Your recommendation is important to us! We are delighted to know that Joe Schroeder has provided you with excellent customer service. We're eager to see you in your new vehicle! Thanks again!

July 28, 2021

The service visit was quick. The guy went over the results with me and I was on my way. I will return for next service. More

by DLYOUNG1216
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anderson ?
Jul 28, 2021 -

Joseph Toyota of Cincinnati responded

DL, we're glad to know about your five-star service experience. Thank you for choosing Joseph Toyota of Cincinnati. We're looking forward to welcoming you back. Have a great day!

July 27, 2021

Friendly customer service and good work! Easy to schedule a service appt. and good service when I arrived. I met with Tony in the service dept. and Chris Ward in the showroom, who leased my car to More

by ALLEKA11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony in the Service Dept.
Jul 27, 2021 -

Joseph Toyota of Cincinnati responded

We truly enjoy hearing about our customers' experiences! Thank you for taking the time to share this detailed positive feedback about yours. Chris and Tony extend their thanks to you as do your entire Service and New Car Sales Teams at Joseph Toyota. Your satisfaction is important to us; we look forward to seeing you again!

July 27, 2021

Dealership capacity, technology, and specialization with the communication and honesty of a smaller shop. Aside from a short period where apparently all the service reps were required to push an expensive s More

by DMan3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason
Jul 27, 2021 -

Joseph Toyota of Cincinnati responded

We appreciate your candid review and your support! Thank you for choosing Joseph Toyota Service for your automotive needs. We look forward to serving you in the future.

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