Joseph Toyota of Cincinnati

fast and friendly service Joseph's Toyota has been our place to go for new cars and repairs for over 30 years. We have purchased two Prius, and a used Tundra truck. Joseph's Toyota has been our place to go for new cars and repairs for over 30 years. We have purchased two Prius, and a used Tundra truck. More

All my service done here. The service department here is very friendly and the service is done correctly the first time. It is easy to schedule an appointment and it can often The service department here is very friendly and the service is done correctly the first time. It is easy to schedule an appointment and it can often be done on short notice. More

I go here for all of my car needs I take my 2009 Toyota Prius here for all of my car needs and I have been very pleased. You pay a little bit more but it's worth it! I take my 2009 Toyota Prius here for all of my car needs and I have been very pleased. You pay a little bit more but it's worth it! More

Best car buying experience ever! I have never purchased a car via the internet, but my experience at Joseph Toyota was outstanding. I communicated with Mike Sipple through email a fe I have never purchased a car via the internet, but my experience at Joseph Toyota was outstanding. I communicated with Mike Sipple through email a few times and then with Larry Reed. They shot me their best price and it was below 2 other quotes . No hassles and no real haggling. And to my surprise, when we went to the dealership to take delivery, the price was exactly as quoted with no additional charges. From the time we entered the dealership, Larry made us feel very welcome and we left knowing that we made a good decision. To top it off, Dan walked my wife through all the details of the new car including Bluetooth and other features of the video display. I will gladly recommend Joseph Toyota to anyone I know that may be shopping for a car. Blair Pohlman More

Top Notch All Around Service Had a problem with my car I took it in and as always the staff was very friendly. Called and kept me updated and had my vehicle completed early. I w Had a problem with my car I took it in and as always the staff was very friendly. Called and kept me updated and had my vehicle completed early. I will never purchase a vehicle from anyone other than Joseph! They take care of their customers. More

very satisfied Larry Reed was very knowledgeable and friendly. We will recommend Larry and this dealership to a lot of others. Thanks again Ronnie and Charlene Wils Larry Reed was very knowledgeable and friendly. We will recommend Larry and this dealership to a lot of others. Thanks again Ronnie and Charlene Wilson. More

Oil change, tire reroutie I got there at 1:45pm and they finch by 2:55pm. I was only there for 1hour and 5 min. I love my car. I got there at 1:45pm and they finch by 2:55pm. I was only there for 1hour and 5 min. I love my car. More

Purchase was good, finance department miserable Had a good experience with Stacy our salesman, bought the car and did the paperwork with Jamie in Finance. 1 month later got call from Jamie needing p Had a good experience with Stacy our salesman, bought the car and did the paperwork with Jamie in Finance. 1 month later got call from Jamie needing proof of income and the first months payment which I gave to him on a credit card. Then we started to get calls from Toyota saying we were delinquent. Spoke to Art and Jamie and they both promised to clear it up. Still kept getting calls from Toyota and eventually just sent 2 months of payments to keep from getting calls. Jamie kept telling me it was my responsibility to contact Toyota and eventually he said he would look for check. Now he just does not return phone calls and they have my money somewhere!!!!!!! More

Great Service I went in for a recall and everyone was nice from the moment I called to make an appointment for the service to the moment I picked up my car after th I went in for a recall and everyone was nice from the moment I called to make an appointment for the service to the moment I picked up my car after the work was complete. They loaned me a car and made sure I was 'in the know' as far as what was going to be done to my car and when. They were very efficient and kind! More

poor treatment of repeat buyers of 2 decades Initiated dialogue with General Manager, delegates to other sales person. Establishes a price over phone on last day of the month and assures delivery Initiated dialogue with General Manager, delegates to other sales person. Establishes a price over phone on last day of the month and assures delivery on the following day. Staff on Break the next day, and call the day after indentifying a wrong kind of vehicle and blaming why we didn't call yesterday, when they were all on break. Confirms pricing again, and enforces to step into the location. Made us feel like a burden on them while promising best customer service. Gives reason then of pricing only for last month when rebates and pricing still valid and CHANGES the purchase price - AT WILL - to a $1000 more stating that they are a business. Overall TOTAL waste of time and trust and violation of customer dignity and professional ethics. This is an existing customer family, purchased 2 other currently owned vehicle from there,and who has refered other family members to purchase all Toyotas there. General Manager - Greg - in Incognito mode throughout this experience. More