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Joseph Toyota of Cincinnati
Cincinnati, OH
1,560 Reviews
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 1,560 reviews
January 05, 2026
Dupree Ratchford is helpful, fast, ethical, friendly, respectful and great to deal with. 1st Class! respectful and great to deal with. 1st Class! More
by Steve Purnell
January 03, 2026
Very willing to work with customers to get them in the car they want. I loved the way the finance guy was very clear on ALL options upfront without trying to trick you into stuff you don't need. They have car they want. I loved the way the finance guy was very clear on ALL options upfront without trying to trick you into stuff you don't need. They have a super large screen that is easy to read before you sign anything and willing to answer any questions. More
by Becki Ann
December 27, 2025
Dupree did an excellent job showing options , ect he did a great job communicating all details a great job communicating all details More
by Mmohs
Employees Worked With
December 21, 2025
3rd car since 2012, reliable, Chris Ward was awesome, Service and vehicles dependable, location, and reliable. Service and vehicles dependable, location, and reliable. More
by meyerklensch
Employees Worked With
November 28, 2025
My purchase and trade-in was seamless! Dupree Ratchford is a top notch salesman. Kind and listens well. No high sales pressure. Mr. Ratchford made sure I was satisfied from beginning to en Dupree Ratchford is a top notch salesman. Kind and listens well. No high sales pressure. Mr. Ratchford made sure I was satisfied from beginning to end. He went above and beyond for items I wanted to customize my car. Thank you Dupree and Joseph Toyota! More
by John Mueller
Employees Worked With
November 21, 2025
Loved working with Dupree, just made me feel comfortable. Overall the whole experience was great, customer service was professionally Thur out the building. Overall the whole experience was great, customer service was professionally Thur out the building. More
by jlernst5
November 20, 2025
I went to Joseph Toyota for a roof leak on a Toyota Highlander. They said it would be 1000+ to pull the headliner and find the leak. We agreed. They then said it would be $5000 to replace the seal arou Highlander. They said it would be 1000+ to pull the headliner and find the leak. We agreed. They then said it would be $5000 to replace the seal around the sunroof. We declined. We get home and the seal is now all off the glass on the sunroof and water now pours in. Part of the seal was up in corner as if someone had already messed with the sunroof and then put it back but couldn't get the seal on or even tried. We took it back and they said that yeah you can't replace that seal so that is the cost. We then called as we hadn't authorized them to pull the sunroof and they said they didn't. They didn't impact the seal. I do know that it was the exact area they were working on. ALL the seal is removed and a corner was up. It also now pours water where it didn't before. I don't know if the manager knows the issue or if someone made a mistake and broke the seal and know one knows. But they did not take responsibility as everyone denies touching it. More
by mwcericola
Employees Worked With
October 29, 2025
We were told that we needed new tires and was putting ourselves in danger driving on them. He gave a Husband a quote $1400+ for you to put them on. We took the car to 2 other places and they laughed. Sai ourselves in danger driving on them. He gave a Husband a quote $1400+ for you to put them on. We took the car to 2 other places and they laughed. Said they would love to sell us some but we don’t need new tires. Also this car was purchased from Joseph and was claimed to have new tires. Thank goodness my Husband didn’t fall for your SCAM. More
by schneider1946
Employees Worked With
