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Joseph Toyota of Cincinnati

Cincinnati, OH

4.6
1,525 Reviews
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9101 Colerain Ave

Cincinnati, OH

45251

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Showing 1,525 reviews

March 08, 2022

I was happy to get the car I wanted when they were extremely hard to find. It actually took less time than I thought it would. More

by Coriantumr1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nino Salamone
Mar 08, 2022 -

Joseph Toyota of Cincinnati responded

Congratulations on your new vehicle purchase! We're glad we could make the process as efficient as possible. If there is anything else we can do for you, please let us know. Thank you for choosing Joseph Toyota of Cincinnati.

March 07, 2022

Service us good; sometimes it is difficult to schedule an appointment that is convenient for me More

by JMJRJB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2022 -

Joseph Toyota of Cincinnati responded

Thanks for sharing your thoughts about your experience with our dealership. We appreciate your business and hope to see you again soon!

March 06, 2022

It was a very good experience, extremely friendly salesman Dupree. That was my second time purchasing a vehicle from this dealership and I will definitely be back in the future. More

by qnlittlec
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dupree Ratchford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2022 -

Joseph Toyota of Cincinnati responded

We truly appreciate your loyalty! We also value your remarks about the excellent service you received from Dupree and our Sales Team. Thank you for continuing to choose Joseph Toyota of Cincinnati for your automotive needs. Take care on the roads!

March 06, 2022

Fast, professional service. Easy scheduling convenient appointment times. Clean, comfortable waiting areas. Easy check in process More

by JARAYVONNEBONNER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2022 -

Joseph Toyota of Cincinnati responded

Thank you for the highlights of your recent experience with us, Jara. We're glad you enjoyed your time at the dealership. We especially appreciate your feedback on scheduling and check-in. Thanks again for choosing Joseph Toyota of Cincinnati!

March 06, 2022

1st oil change and was done in a convenient manner of time. Liked the fact that they took time to wash my truck as well. More

by MBOSTROM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2022 -

Joseph Toyota of Cincinnati responded

We are delighted to have provided you with a great first experience at Joseph Toyota of Cincinnati. Your entire Service Team thanks you for your recommendation and looks forward to serving you again. We appreciate you!

March 06, 2022

I guess the oil change went good but they offered a car wash and left a big streak of bird poop on my hood. More

by PIPPER5475
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2022 -

Joseph Toyota of Cincinnati responded

We appreciate your business and are very sorry to have overlooked the mess that the car wash missed. We would be happy to rewash your vehicle. Thank you for bringing this matter to our attention. Sincerely, Joseph Toyota of Cincinnati.

March 06, 2022

Kyle was very professional and service was quick. I will always go to this dealership for service. More

by KLFISC84
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2022 -

Joseph Toyota of Cincinnati responded

Thank you for choosing Joseph Toyota of Cincinnati for your vehicle's maintenance needs. We appreciate your recommendation and the time you took to complete a review of your experience. Come and see us again when the need arises. We'll be here for you!

March 06, 2022

I always receive superior service at Joseph Toyota. They are always professional and accommodating to my hectic work schedule. This is the only dealership I will allow to service my vehicles. The servi More

by JPBBGILBERT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle
Mar 07, 2022 -

Joseph Toyota of Cincinnati responded

We deeply appreciate your five-star review and supportive comments. Thank you for sharing this great review about your experiences at Joseph Toyota of Cincinnati. On behalf of your adviser Kyle and the entire Service Team, it is always a pleasure to serve you. Thanks again!

March 05, 2022

Everyone at Joseph Toyota is consistently courteous, friendly, informative and prompt. It is a pleasure to have vehicle maintenance done at Joseph Toyota. Thank you, all! More

by THERESAMERRILL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2022 -

Joseph Toyota of Cincinnati responded

Thank you, Theresa! It is always our pleasure to provide you with the best possible service. We appreciate knowing that the Service Team's efforts continue to provide you with a great experience. From all of us at Joseph Toyota of Cincinnati, thank you for choosing us for your automotive needs.

March 04, 2022

I had a window issue repair less than two weeks ago. However the issue wasn’t totally fixed. I had to go back today and the problem was they didn’t reset the switch like the guy today did. Big inconveni More

by JAMESD64
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Didn’t get his name.
Mar 04, 2022 -

Joseph Toyota of Cincinnati responded

James, please accept our sincere apology for inconveniencing you with a second trip to Service, and for letting us know that you had a better result this time. Thank you for acknowledging the second effort with a recommendation. We appreciate you!

Mar 04, 2022 -

JAMESD64 responded

Your welcome.

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