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Joseph Toyota of Cincinnati

Cincinnati, OH

Overview
Employees
Reviews
Vehicles
4.6
1,525 Reviews
You're a Smart Shopper! You know what it takes to find a great deal on a New Car or quality used Used Car. Whether you're looking for the perfect new vehicle or a great deal on a Low Price Car or Low Mileage Car, you can be in-control as you use the Car Shopping Tools on this website to find the vehicle you want! Plus, you can check out the Current Online Specials and Promotions that change all the time!
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9101 Colerain Ave

Cincinnati, OH

45251

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Showing 1,525 reviews

September 30, 2021

The coffee was good . It would be nice if they could wash the truck when I bring it in More

by GFDIMPORTS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 01, 2021 -

Joseph Toyota of Cincinnati responded

Your comments are important to us! We appreciate the time you took to leave them. We apologize for not washing the truck. In lieu of that, because our wash facility is not always kind to large, long vehicles, we should have offered you a complimentary wash coupon. Contact us at 513-385-1800, ext. 8311; we'll send one to you. Thanks for acknowledging your Service Team with a five-star review. Come back for another cup of coffee any time.

September 30, 2021

Always plesent experience when at Toyota Joseph dealership, very friendly and very nice service and sales staff. More

by CRAIGFINITY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 30, 2021 -

Joseph Toyota of Cincinnati responded

We appreciate your kind words! Thank you for continuing to choose Joseph Toyota for your automotive needs. Your comments and recommendation are always welcomed. We look forward to serving you again.

September 30, 2021

Service was great, I was able to get something done while my car was in for routine maintenance. Anderson was great. More

by CANDY.MOORE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anderson
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Sep 30, 2021 -

Joseph Toyota of Cincinnati responded

Thank you, Candy! We are delighted to know your service visit was productive in so many ways, and that Anderson provided you with fantastic customer-first service. On behalf of your entire Joseph Toyota Service Team, sincere thanks for your business and feedback. We look forward to seeing you next time!

September 30, 2021

Don't have people make appointments if they're going to have to wait 2 hours for their car More

by TYATES0876
Recommend Dealer
No
Employees Worked With
Laura Hall
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 30, 2021 -

Joseph Toyota of Cincinnati responded

Please accept our sincere apology for the additional wait time. We're sorry to have inconvenienced you at your first visit to Joseph Toyota Service. We hope that the maintenance service you received here met your expectations. If you wish to contact us, please call 513-385-1800, ext. 8311. Sincerely, Joseph Toyota of Cincinnati

September 30, 2021

I scheduled an appointment and I waited for 2 hours when it wasn’t supposed to take nearly that long. More

by JACKS3M7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Laura Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 30, 2021 -

Joseph Toyota of Cincinnati responded

Thank you for commenting on your recent experience at Joseph Toyota. We're sorry to have disappointed and inconvenienced you with an overly long wait period for service. We sincerely apologize for the delay. We would like the opportunity to try again. Give us a call at 513-385-1800, ext. 8311.

September 28, 2021

Overall I’m happy with how quick the service was. How clean the facility was and how friendly everyone was. More

by ECHELBERRYPAUL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 28, 2021 -

Joseph Toyota of Cincinnati responded

We are happy as well, Paul. Thank you for choosing Joseph Toyota Service for your vehicle's maintenance. It was our pleasure to serve you and to earn your recommendation. Best wishes from your Service Team!

September 27, 2021

Always professional staff, who are polite and get the job done. Explain what is needed or what was done so customer understands. More

by JNORTHERNCONCRETE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 27, 2021 -

Joseph Toyota of Cincinnati responded

Thank you for choosing and recommending your Joseph Toyota of Cincinnati Service Team. Your satisfaction is important to us. As always, it is our pleasure to serve you. We're here for you.

September 26, 2021

Jim in used cars was AWESOME!! Didn’t get a Toyota but we are so happy with our Jeep! More

by gnewman20
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Huntley
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Sep 27, 2021 -

Joseph Toyota of Cincinnati responded

Congratulations on your purchase of the used vehicle you desired! Knowing that Jim Huntley provided you with exceptional customer-first service makes all of us happy. We look forward to helping you with your automotive needs in the future. Thanks for choosing Joseph Toyota!

September 26, 2021

Very friendly and polite staff. Was able to work with me on getting a new vehicle. Recommend More

by lipps.zach
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam- sales department Tim- finance
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Sep 27, 2021 -

Joseph Toyota of Cincinnati responded

Zach, this is great news! Thank you for taking the time to share it with us and for letting us help you with your purchase of the vehicle you wanted. We look forward to seeing you again. Stay safe on the roads!

September 26, 2021

It is a good place to get service for my Lexus.I use all It is a good place to get service for my Lexus. I use all the time. More

by GSMITH60
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 27, 2021 -

Joseph Toyota of Cincinnati responded

Thank you for sharing the news about your positive experiences at Joseph Toyota Service. We very much appreciate your business and supportive remarks. All best wishes from your Service Team!

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