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Joseph Toyota of Cincinnati
Cincinnati, OH
1,499 Reviews
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 1,499 reviews
September 08, 2021
Toyota Care Service & Recall Completed in a very timely manner. Night Drop very convenient for completion of Service Visit. 4Runner was returned on time and clean. manner. Night Drop very convenient for completion of Service Visit. 4Runner was returned on time and clean. More
by MICHAEL.MUNZ
Verified Customer
Helpful September 06, 2021
My visit on 9/4 was excellent. The young lady who greeted me in the service department was pleasant and helpful. The fix was completed quickly. The reason for my visit was that I had been there 4 days previo me in the service department was pleasant and helpful. The fix was completed quickly. The reason for my visit was that I had been there 4 days previously for routine maintenance. The tires were rotated in record time and all appeared good. On Friday, I saw a lug nut on the floor of my garage. Upon inspecting the tires, I found that a second lug nut (the locking one) was gone. If Both had been lost on the road, I may not have noticed at all. I assume that in their haste, all of the nuts were not tightened. This is certainly a safety issue. More
by Etra304
Employees Worked With
September 04, 2021
The lack of empathy and details of service that was expressed. Very unsatisfactory visit to the establishment. There could have been a better to address the problem expressed. Very unsatisfactory visit to the establishment. There could have been a better to address the problem More
by NICOWE07
Employees Worked With
September 03, 2021
Extremely helpful and friendly.No long wait.That’s why I’ve been coming to this Dealership all these years. Have always been satisfied with the work and customer service experience. I’ve been coming to this Dealership all these years. Have always been satisfied with the work and customer service experience. More
by jdevine4
Employees Worked With
September 02, 2021
Dupree was kind, patient, and professional!Service Dupree was kind, patient, and professional! Service department was awesome! The prices are outrageous but I had no choice but to pay them. Appreciate Dupree was kind, patient, and professional! Service department was awesome! The prices are outrageous but I had no choice but to pay them. Appreciated the car wash. The free cookies weren't the best. More
by hurleykorn
Employees Worked With
September 02, 2021
Quick transaction. Nice staff. Would recommend this business to anyone in the market for a new or used vehicle. Thank you very much! Love my Highlander! business to anyone in the market for a new or used vehicle. Thank you very much! Love my Highlander! More
by EED
Employees Worked With
September 02, 2021
Great customer service from service desk team to cashier. The time for just a routine service was quick and the team always kept me up todate The time for just a routine service was quick and the team always kept me up todate More
by bigst3amy
September 02, 2021
I'm glad I purchased the prepaid maintenance program. It helps encourage timely and regular maintenance for my vehicle and ensure smooth operations. Service was timely and professional. helps encourage timely and regular maintenance for my vehicle and ensure smooth operations. Service was timely and professional. More
by KLEIGH1916
September 02, 2021
Jason is very accommodating and friendly. Each time I have had my vehicle serviced at Joseph the experience has been great! All of the staff is very courteous!! have had my vehicle serviced at Joseph the experience has been great! All of the staff is very courteous!! More
by BETH.BAHR
Employees Worked With
September 01, 2021
I'm pleased with Jason in Service for his time and effort in getting my Toyota 4Runner back on the road quickly. There Service technicians did a good job on what repairs I needed. effort in getting my Toyota 4Runner back on the road quickly. There Service technicians did a good job on what repairs I needed. More
by DITONY_7
Employees Worked With
Jason, Service
