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Joseph Toyota of Cincinnati - Service Center

Cincinnati, OH

4.4
1,173 Reviews
Call Service Center (513) 385-1800

1,173 Reviews of Joseph Toyota of Cincinnati - Service Center

Sort by
April 21, 2023

Service was friendly and helpful, and they washed my car for free. What's not to like? More

by FOGO74
Recommend Dealer
Yes
Employees Worked With
Sorry, don't recall names.
Report | Print
Apr 21, 2023 -

Joseph Toyota of Cincinnati responded

Thank you so much for this lovely review of Joseph Toyota of Cincinnati! We appreciate your business!

April 19, 2023

Thanks Joseph Toyota, 15 years of continuing maintenance on our Toyota's. See you in 5k miles More

by MATT.P0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 19, 2023 -

Joseph Toyota of Cincinnati responded

It's great to hear that we were able to help you. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Joseph Toyota of Cincinnati!

April 15, 2023

Great customer service and got our service done in a timely manner thank you so much More

by jjturner77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 16, 2023 -

Joseph Toyota of Cincinnati responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

April 13, 2023

spoke with Kyle I believe. he was very helpful and answered my questions thank you More

by JOEHEIDEMANN88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Hall
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle
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Apr 14, 2023 -

Joseph Toyota of Cincinnati responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Joseph Toyota of Cincinnati, we look forward to having you as a valued customer for many years to come!

April 13, 2023

Always so nice and he told me everything that was done and when to expect another visit. More

by TAREISERT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 14, 2023 -

Joseph Toyota of Cincinnati responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Joseph Toyota of Cincinnati.

April 11, 2023

The service was excellent. Kyle went over the service report thoroughly. Everyone was professional and courteous. More

by REDS90
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 12, 2023 -

Joseph Toyota of Cincinnati responded

Thank you for your business and this review. We're happy to hear Laura and our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

April 11, 2023

Service was excellent. Waiting area is clean and comfortable. Everyone was helpful and answered all my questions. More

by PBAY2018
Workmanship
Recommend Dealer
Yes
Employees Worked With
Kyle
Report | Print
Apr 12, 2023 -

Joseph Toyota of Cincinnati responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Kyle met your expectations. Thank you for choosing Joseph Toyota of Cincinnati, we look forward to having you as a valued customer for many years to come!

April 11, 2023

They are scammers and liars like any car dealership. The service department is full of idiots. Worst purchase ever and it’s hilarious to me that I keep getting asked to review them More

by johnson.menen
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sandra Pomeraning
2.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 18, 2023 -

Joseph Toyota of Cincinnati responded

Menen, I'm sorry you did not enjoy your experience at Joseph Toyota. We understand there were frustrations with communication, and we will use this feedback as a training opportunity for our team. We hope to assist you again moving forward. Please reach out if there is anything else I can do for you. Thank you, Sandra Pomeraning - Customer Relations Manager - (513) 385-1800 ext. 8311

April 11, 2023

The service tech was friendly. When service was completed, explained what service was done. Quick service. More

by BRJ40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 12, 2023 -

Joseph Toyota of Cincinnati responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with Laura and don't hesitate to let us know if we can be of further assistance.

April 09, 2023

Thanks for the great Service visit. Bob Reardon was very professional and friendly. He even mentioned the Extended Service Care Plan that I am considering. Service was very quick and th More

by RKOCH2515
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Reardon
Report | Print
Apr 10, 2023 -

Joseph Toyota of Cincinnati responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Bob here at Joseph Toyota of Cincinnati to be a positive one. Please don't hesitate to reach out if you need anything else.

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