Sandra Pomeraning

Luke was very helpful and made whole experience. a pleasure. They bought me a front grill that was.damaged no question aske.when and if I buy another car they will be.my first stop.thank you for a a pleasure. They bought me a front grill that was.damaged no question aske.when and if I buy another car they will be.my first stop.thank you for a great experience. More

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They are scammers and liars like any car dealership. The service department is full of idiots. Worst purchase ever and it’s hilarious to me that I keep getting asked to review them The service department is full of idiots. Worst purchase ever and it’s hilarious to me that I keep getting asked to review them More

by johnson.menen Verified Customer Verified Customer

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Excellent job well done the people there showed great respect and they were very helpful respect and they were very helpful More

by janeen2541 Verified Customer Verified Customer

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Joseph Toyota refused to provide an estimate for repairs. They told us everything would be warrantied through Toyota, then would not return phone calls, then copied me on an email to the other toyota dealer They told us everything would be warrantied through Toyota, then would not return phone calls, then copied me on an email to the other toyota dealer with a parts list - no estimate total - no estimate form ever given to me. Without waiting for other dealer to respond or to get authorization, did the work - claim we owe them $4000 because the work would not be warrantied because of the other dealer's workmanship. Their Consumer Relations Manager says we can get the vehicle back when the other dealer pays for it. They have violated Ohio law (the state has other complaints against them already). We had to go to a Toyota dealer for warranty work - this is a very untrustworthy company which is holding our vehicle hostage. More

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A very good , friendly, courteous representative. Great service minimum wait time.yes I would recommend them to a friend or relative. Great service minimum wait time.yes I would recommend them to a friend or relative. More

by CARLBROWN.SALES Verified Customer Verified Customer

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Prompt customer service oriented, excelent service Trusted evaluations Toyota replacement parts are always used. Wait times are never long . service Trusted evaluations Toyota replacement parts are always used. Wait times are never long . More

by HUSKADMS Verified Customer Verified Customer

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Hassel free helpful, The lady getting my rental car was very nice and polite thanks very nice and polite thanks More

by ottotim Verified Customer Verified Customer

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Great and friendly service. They always do what they say. They only recommend what is necessary. This is the only place I would take my cars for service. They only recommend what is necessary. This is the only place I would take my cars for service. More

by bird5899 Verified Customer Verified Customer

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After 3 months of waiting -the parts came in the window expert showed up and my RAV4 no longer leaks going through Mike’s Carwash expert showed up and my RAV4 no longer leaks going through Mike’s Carwash More

by LNHMGA929 Verified Customer Verified Customer

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One of the best customer service. I will definitely recommend my all other friend, families and relatives. I will come next time with my girlfriend, hahahaha recommend my all other friend, families and relatives. I will come next time with my girlfriend, hahahaha More

by DHANTAMANG1992 Verified Customer Verified Customer

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