Joseph Toyota of Cincinnati - Service Center

Always professional staff, who are polite and get the job done. Explain what is needed or what was done so customer understands. done. Explain what is needed or what was done so customer understands. More

It is a good place to get service for my Lexus.I use all It is a good place to get service for my Lexus. I use all the time. It is a good place to get service for my Lexus. I use all the time. More

Very good dealership service department is also very professional would highly recommend this dealership also place was very clean professional would highly recommend this dealership also place was very clean More

I had my battery checked at your facility. The test was done quickly with good results. I had my battery checked at you facility. and the results were very good. i was t done quickly with good results. I had my battery checked at you facility. and the results were very good. i was taken promptly, and the check was completed in a timely manner. Anderson was my contact and was very professional. More

Kyle May was very helpful and found the issue right away and helping resolve it! and helping resolve it! More

Went for service and left with a new used car. He answered all my questions and was great to work with. Easy and comfortable. answered all my questions and was great to work with. Easy and comfortable. More

Arrived at 8:00 am for an oil change and tire rotation. Called a little afternoon and the woman said they were working on it. Called again a little after 1:00 pm and the man said I was next in line and to Called a little afternoon and the woman said they were working on it. Called again a little after 1:00 pm and the man said I was next in line and to wait for a phone call. Decided to just pick up the car and arrived a little before 5;00 to find out they were just finishing up. The cost for this 80.00 which is rather high for that type of service. I won’t be coming back for this type of service. I just wish the service reps would be honest and tell me they were running behind instead of telling me what they think i want to hear. Be honest! A whole day wasted and for me full of anxiety. More

Good but customer service could be a little better. I was not greeted at inside service desk was not greeted at inside service desk More

Great fast service for our 2020 Toyota Camry that was leased. Good follow-up to keep out maintenance current. leased. Good follow-up to keep out maintenance current. More

Everything went smoothly. The staff were friendly and the lounge was clean and comfortable while I waited. The work was done quickly and competently. lounge was clean and comfortable while I waited. The work was done quickly and competently. More