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Joseph Volkswagen of Cincinnati

Cincinnati, OH

4.6
596 Reviews
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3813 Montgomery Rd.

Cincinnati, OH

45212

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Showing 596 reviews

September 28, 2023

Wish they were closer to where I live--but glad that the the Jetta doesn't need to be serviced very often More

by BARBSETON
Recommend Dealer
Yes
Employees Worked With
only person was Chris Barnett
September 28, 2023

The service at Joseph Volkswagen was great friendly service as always when I take my car to them More

by SAMANTHAMOORE104
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Bramble
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 27, 2023

Sales staff were honest and very helpful. If you go VW, go to Joseph VW. If you have had a bad experience at other VW dealerships, don't give up on VW. Try Joseph. They worked miracles to More

by dignityjec
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jon Hart (sales) and Ryan Roberts (finance)
September 24, 2023

Martin (salesman) was very friendly and knowledgeable about the vehicle we purchased. Logan (financing) was very efficient and made the process move quickly. More

by LYNBOONE2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Martin (sales) and Logan (finance)-both 5 stars
September 24, 2023

Excellent contact with salesperson and sales manager. Good negotiation. All friendly interaction throughout. Good inventory More

by jdfpdoc
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Aaron Pardue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam (salesperson)
September 21, 2023

After our VW SUV truly lacks performance the VW sedan now also shows a great deal of software issues which is unacceptable. Truly don’t have the time to go once a week to the dealer to get “software” updates More

by kuehnel.cincinnati
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Greg Bramble
1.0
This rating includes all reviews, with more weight given to recent reviews.
September 20, 2023

Friendly timely, diagnosed the problem repairs done in reasonable amount of time. Got appointment right away, actually when wanted. Always goid experience at VW in Norwood More

by OLDTOWN95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Bramble
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 19, 2023

Terrible, insulting, distrustful service—make sure to ask if work is recommended by verified tech More

by Mary
Service Communication
Recommend Dealer
No
Employees Worked With
Greg Bramble
1.0
This rating includes all reviews, with more weight given to recent reviews.
September 19, 2023

They did a great job on my 23 year old Jetta. It was done quickly on time, More

by Brent.Edward37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Bramble
4.0
This rating includes all reviews, with more weight given to recent reviews.
September 19, 2023

Great buying experience! Martin is such a great sales person- knowledgeable, responsive, and easy to work with. More

by Mary
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Martin
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