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Joyce Honda

Denville, NJ

4.7
4,461 Reviews
Awarded only to the top 15% of Honda Dealers nationwide, The President’s Award is highly coveted by all Honda Dealers because it represents outstanding sales, service, and a real commitment to customer satisfaction. Joyce Honda is a multi-year recipient of this prestigious award, the most recent being 2011 and ranks among the top 20 Honda dealers nationally for total vehicle sales. This combination guarantees aggressive discounts without the corresponding drop in customer service usually associated with volume sales operations. Bottom Line? Great Value! Stop by and experience the Joyce difference.
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3166 NJ-10

Denville, NJ

07834

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Showing 4,463 reviews

October 22, 2021

FRIENDLY AND COURTEOUS SERVICE PERSONNEL.EASY TO FRIENDLY AND COURTEOUS SERVICE PERSONNEL. EASY TO SCHEDULE APPOINTMENT TO FIT MY SCHEDULE. WAIT TIME WAS AS SPECIFIED. More

by JERYENID
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer Scioscia
October 22, 2021

.They are always friendly, seem to take pride in their job and explain things well. Also the price is reasonable. More

by yongpark53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ernest Biondolino
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 22, 2021

Best Honda dealership I have been to in NJ. The service department is well run and efficient. More

by gunn.joseph
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Lavelle
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 21, 2021

Reliable and efficient work. Courteous sales reps. Clean surroundings. I do not feel as though I am being ripped off. More

by SWAN647
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Lavelle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dwight Phillips
October 21, 2021

Service Dept usually great, my last service, statement said tires were rotated, they were not, I do love this dealership, dealing with Joyce for many years More

by BORISKOZAK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe San Roman
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 20, 2021

Very friendly customer service. My car was ready in predicted time and all my questions were answered. More

by cindyc8996
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dwight Phillips
October 20, 2021

Service was good--person was abrupt and seems like there were more things that were needed than when I was in a week ago and when I mentioned it the response was not very friendly. More

by campdebbie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lloyd Wilson
2.0
This rating includes all reviews, with more weight given to recent reviews.
October 20, 2021

Double check the vehicles they give you. If you buy new ensure everything is in working order. If you buy used careful of their Grecco auto body. Their repairs are of poor quality with multiple shortcuts More

by YOSS301
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joe San Roman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2021 -

Joyce Honda responded

It sounds like you may not be satisfied with some cosmetic work that was completed on your vehicle. We strive for a perfect delivery, new or used. Sometimes things can go wrong and we will stand behind our quality and make it right. Please contact your salesperson if you are not satisfied with the quality of your vehicle when you picked it up. Thank You.

October 19, 2021

Jennifer was excellent as was the service. They always focus on the issue and get it done quickly. More

by DSQUARED1313
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer Scioscia
October 19, 2021

Great return experience working again with Joe when getting my replacement CRV. Satisfied with the swift turnaround. More

by RAMON.A.CHAN
Recommend Dealer
Yes
Employees Worked With
Joe San Roman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Efren Madrigal
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