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Joyce Honda
Denville, NJ
3,953 Reviews
Awarded only to the top 15% of Honda Dealers nationwide, The President’s Award is highly coveted by all Honda Dealers because it represents outstanding sales, service, and a real commitment to customer satisfaction. Joyce Honda is a multi-year recipient of this prestigious award, the most recent being 2011 and ranks among the top 20 Honda dealers nationally for total vehicle sales. This combination guarantees aggressive discounts without the corresponding drop in customer service usually associated with volume sales operations. Bottom Line? Great Value! Stop by and experience the Joyce difference.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday 8:00 AM - 4:00 PM
Parts
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday 8:00 AM - 4:00 PM
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Showing 3,953 reviews
October 20, 2020
The service was quick and my cars issue was resolved. My biggest issue was with how the "service charge" is (or isn't) applied to the work being done. It wasn't clear that the work I had agreed to was on to biggest issue was with how the "service charge" is (or isn't) applied to the work being done. It wasn't clear that the work I had agreed to was on top of the service charge More
by Honda-Odyssy
Verified CustomerEmployees Worked With
Lyyod
Helpful October 20, 2020
This is by far the best place to get my car serviced. I This is by far the best place to get my car serviced. I work drove 36 mikes to get my car serviced just because I love Joyce Honda’s service. They This is by far the best place to get my car serviced. I work drove 36 mikes to get my car serviced just because I love Joyce Honda’s service. They are professional, clean and love their communication. And they offer coupons too! More
by BRENDA.C.HALL
Employees Worked With
Lloyd Wilson was great!
October 20, 2020
Ryan was excellent in helping me to get the car that I wanted for the price that I wanted. He was so patient with me through all my changing of opinions! wanted for the price that I wanted. He was so patient with me through all my changing of opinions! More
by ALLISON.DRIPCHAK
October 17, 2020
Ah !!!! .. what a horrible experience with these guys to buy a car. would not recommend this showroom for buying the car with a piece. No transparent communication... worst experience. buy a car. would not recommend this showroom for buying the car with a piece. No transparent communication... worst experience. More
by ysqqtimmxzbgavqtyl
Employees Worked With
October 17, 2020
Overall I have been happy with Joyce Honda. I was introduced to the company by Jennifer San Roman who has a relative on her husbands side in the sales department. The only thing I find an annoyance i introduced to the company by Jennifer San Roman who has a relative on her husbands side in the sales department. The only thing I find an annoyance is the fact that employees in the same company don't appear to communicate with each other. I was getting notices wanting me to trade in my car for 2 years after I had already traded it in to this dealership. Two weeks after I accepted a deal to trade in my CRV I got a letter from the sales department offering me $2,000 more for my trade in than I actually got. It's not like this agency has hundreds of employees. When sales goes to contract on a trade in all deals being mailed to trade in prospects should cease. When a car is traded in it should be immediately noted that I no longer own that car. Simple book keeping. More
by SKITRAINDANCE
October 17, 2020
The sales person Mario is a pleasure to do business with. He answers questions straight truthfully and does not use high pressure tactics to close the deal. He answers questions straight truthfully and does not use high pressure tactics to close the deal. More
by bobk13w15
Employees Worked With
Other Employees :
Stephan Owusu was also a pleasure to work with.
October 17, 2020
Joe San Roman was great as he always has been over these last 20 years. We only come here because of Joe San Roman. He is our connection to Joyce Honda. last 20 years. We only come here because of Joe San Roman. He is our connection to Joyce Honda. More
by LMLCORD
Employees Worked With
October 16, 2020
I was very impressed by the service I received! From the receptionist that arranged a convenient appointment to the prompt, friendly service person, Lloyd Wilson, who greeted me and then thoroughly explaine receptionist that arranged a convenient appointment to the prompt, friendly service person, Lloyd Wilson, who greeted me and then thoroughly explained the services that had been done, my experience was excellent. More
by DJE12
Employees Worked With
Lloyd Wilson
October 16, 2020
I’ve purchased 3 Hondas from Joyce , both new and used ; that’s the only place my extended family goes to purchase or lease !. Tom Duffy in New Cars or Ms Mitchell in Used are both exceptional sales people that’s the only place my extended family goes to purchase or lease !. Tom Duffy in New Cars or Ms Mitchell in Used are both exceptional sales people ! More
by PKXT63
Employees Worked With
