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Joyce Honda

Denville, NJ

4.7
5,286 Reviews
Awarded only to the top 15% of Honda Dealers nationwide, The President’s Award is highly coveted by all Honda Dealers because it represents outstanding sales, service, and a real commitment to customer satisfaction. Joyce Honda is a multi-year recipient of this prestigious award, the most recent being 2011 and ranks among the top 20 Honda dealers nationally for total vehicle sales. This combination guarantees aggressive discounts without the corresponding drop in customer service usually associated with volume sales operations. Bottom Line? Great Value! Stop by and experience the Joyce difference.
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3166 NJ-10

Denville, NJ

07834

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Showing 5,286 reviews

June 01, 2021

Eric the service manager went above and beyond to help with my service needs. He made sure my car was ready on time and at the quoted price. I was dropped off and picked up by Joyce Honda so I wouldn’t ha More

by AFIBILLA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Zacatenco
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 01, 2021

Though getting an appointment and other works are fine, still the quality of work needs to be improved. Spending more than 1200 $ and getting it back to correct for inequality work is painful. More

by JERALD.CS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John Lavelle
2.0
This rating includes all reviews, with more weight given to recent reviews.
June 01, 2021

Great service as always and the staff is always courteous. I think the 25 word minimum is a little ridiculous and makes me want to not submit my survey. More

by GSBONNIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Scioscia
May 31, 2021

I always have one of the best experience, Very I always have one of the best experience, Very professional treatment. Polite and educated services. parts department always very supporting. T More

by Manuelmedina17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gina Verrilli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Stark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : KELVIN ALFRED, Dwight Phillips
May 31, 2021

Everyone was very friendly and super competent and I felt absolutely safe with their COVID protocols. Great job!!! The receptionist was especially friendly and helpful! More

by CAROLMIDDLETON7834
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jennifer Scioscia
May 31, 2021

Excellent Experience! Kathy B. helped us out of a jam, saving our trip from MA to NJ, when our car broke down in a rainstorm on the side of 287! Fast and easy. Made the whole process painless! More

by dlbuczynski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy Bernstein
May 30, 2021

Dealership was very busy and yet they serviced my cars quickly and efficiently and returned them to me cleaned and ready to go. Thank you! More

by DSINGE01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lloyd Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Tevald
May 29, 2021

I walked in not knowing what to expect after sharing information I had about other deals. The sales manager and sales rep that I worked with turned out to be awesome open communication and ultimately w More

by MGROUPNJ
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lauren Swingle, Ming Hang (Henry) Chung
May 26, 2021

The staff is always very nice and professional! Also careful to clean and disinfect the car and waiting area! So nice to wait outside in this good weather. More

by SAGILES27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edgar Gonzalez
May 26, 2021

It was very easy to create and appointment online. After driving up I was quickly checked in. Since I was only getting an oil change, I only waited about an hour, maybe less for services to be completed. More

by CAROLYN.SICILIANO2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't remember who I worked with
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