Joyce Honda - Service Center

Charles was very professional when servicing my 2017 Honda CR-V. I also have a 2011 Honda CR-V which Joyce Honda services both of my vehicles. Charles was great with keeping me updated on the issue my 2 Honda CR-V. I also have a 2011 Honda CR-V which Joyce Honda services both of my vehicles. Charles was great with keeping me updated on the issue my 2017 was having which was a bad fuel injector needing to replace all 4 injectors. I really enjoy the text message updates and video clips Joyce Honda technicians send me while my car is being worked on so I can see for myself what things look like that need to be replaced. Very great feature. I would also like to mention Shubi another service advisor at Joyce Honda who I have been dealing with when it comes to my 2011 CR-V and she has been extremely helpful and very knowledgeable as well. Charles & Shu have been great along with everyone at Joyce Honda and I appreciate the work being done properly with a multi point inspection. However, I do have one complaint which has nothing to do with the people mentioned above as this is a Honda complaint. I do not like the fact that there’s a $250.00 diagnosis fee to just tell me what’s wrong and if I decide not to get the work done I still have to pay for the diagnosis test. This in my opinion pushes customers away from the dealer to go elsewhere just for the diagnosis to save that initial fee. I understand that Honda removes that diagnostic fee if you have them do the work but it’s a bit high of a fee. Other than that everything is great especially with the way the people at Joyce Honda treat me great Rocky Rocco- More

Professional people answering phone Service manager patient and work was done in a timely manner. Would recommend anyone to go there. patient and work was done in a timely manner. Would recommend anyone to go there. More

Smooth professional customer service during each and every visit. The service reps have always been focused on your visit to Joyce. every visit. The service reps have always been focused on your visit to Joyce. More

I've have 3 Honda's and always had them serviced at Joyce Honda and I have always been completely satisfied with their quality of work. I would definitely recommend having your vehicle serviced there. Honda and I have always been completely satisfied with their quality of work. I would definitely recommend having your vehicle serviced there. More

I was told that I have a transmission problem that needs replacement $12,000 the only issue was wrong with the car was replaced spark plug and the coils. Very very disappointed with the misdiagnosed. How co replacement $12,000 the only issue was wrong with the car was replaced spark plug and the coils. Very very disappointed with the misdiagnosed. How could this happen I'm not sure if I can trust this dealer. More

All of the staff from pulling in to picking me up and dropping me off were Incredibly friendly dropping me off were Incredibly friendly More

Good service always! Your employees are very professional The time waiting is good, is aprox 1 hour, for my is good because I know my is in good hands. Your employees are very professional The time waiting is good, is aprox 1 hour, for my is good because I know my is in good hands. More