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Joyce Honda - Service Center

Denville, NJ

4.6
2,518 Reviews

2,518 Reviews of Joyce Honda - Service Center

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March 03, 2025

Service was awful. Took an hour and 20 minutes for an oil change. No communication from service manager. Waste of time. More

by egarbarini
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I have no idea who I interacted with. Mo one introduced themselves
Mar 03, 2025 -

Joyce Honda responded

Hello egarbarini, Thank you very much for the feedback, I'm sorry your service experience was not to your expectations. Please contact me to understand what happened. As always, we appreciate your business! Warm Regards, Erik Matos 973-361-1396 x399 erik_matos@joycehonda.com

March 02, 2025

I’ll recommend Joyce to anyone looking for a Honda from a dealer. Joe was easy to work with and transparent from the start. No games or high pressure tactics. More

by J.A.DAVIES33
Recommend Dealer
Yes
Employees Worked With
Joe San Roman
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 02, 2025

Very happy with my experience. The staff is friendly and efficient. I would recommend Joyce Honda. More

by PGALITIS4
Recommend Dealer
Yes
Employees Worked With
Kelly Fields
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2025 -

Joyce Honda responded

Thank you very much for the review. We always try to improve the service experience for all of our customers. We appreciate your time and your business! Warm Regards, The Service Team at Joyce Honda

March 02, 2025

quick service good communication don't know or care about names who did the service. just know it was fine More

by LSANTO18
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Seager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ernest Biondolino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lloyd Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Lavelle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Subuhi Shakil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelly Fields
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2025 -

Joyce Honda responded

Thank you very much for the review. We always try to improve the service experience for all of our customers. We appreciate your time and your business! Warm Regards, The Service Team at Joyce Honda

February 28, 2025

It was a Wonderful experience dealing with this dealership Thank you very much We would recommend More

by SHAYAW
Recommend Dealer
Yes
Employees Worked With
Jane Bisignani
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 27, 2025

Everything about it went well. The sales team was great. The bill payment and service was right as I would expect. Thanks. More

by MIKE.HABERMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Romil
February 26, 2025

Your finance manager refused to give me what the interest rate was on the car and the salesman didn’t give us an answer More

by NJSP738
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ernest Biondolino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Zacatenco
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Lavelle
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 25, 2025

John is the reason I have complete confidence in Joyce Honda"s service. He is knowledgeable, honest and customer focused. Although I will continue to bring our 2 Hondas in for service regardless, he is th More

by RTB227
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe San Roman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ernest Biondolino
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Lavelle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2025 -

Joyce Honda responded

Thank you very much for the review. We always try to improve the service experience for all of our customers. We appreciate your time and your business! Warm Regards, The Service Team at Joyce Honda

February 24, 2025

Ernest and Christian located the issue with the car and went above and beyond to repair it in a timely manner. More

by PASSINGNOW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernest Biondolino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christian
Mar 03, 2025 -

Joyce Honda responded

Thank you very much for the review. We always try to improve the service experience for all of our customers and we will exhaust all of the options to repair your vehicle. We appreciate your time and your business! Warm Regards, The Service Team at Joyce Honda

February 24, 2025

My recall was done at scheduled time and efficiently. I was given a ride to Honda to pick up my car. Very pleased. More

by JRECORD2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Subuhi Shakil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2025 -

Joyce Honda responded

Thank you very much for the review. We always try to improve the service experience for all of our customers. We appreciate your time and your business! Warm Regards, The Service Team at Joyce Honda

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