2,556 Reviews of Joyce Honda - Service Center
This dealership helped me get my oil change and transmission oil change. They also found other issues after which they clearly outlined and communicated the priority of getting the maintenance done transmission oil change. They also found other issues after which they clearly outlined and communicated the priority of getting the maintenance done. More
Efficient, clean, and happy with my interactions. Only disappointment was that I had a Groupon for an oil change and it was not allowed since I do not drive a Honda Only disappointment was that I had a Groupon for an oil change and it was not allowed since I do not drive a Honda More
Buying my car there I got a good deal; however, service department is a scam. They lied on the “complimentary” inspection multiple times. When different “complimentary” inspections from different dates had department is a scam. They lied on the “complimentary” inspection multiple times. When different “complimentary” inspections from different dates had numbers that didn’t line up, they stated it was a “mistake” (after I had to point it out of course). I, unfortunately, was stupid enough to believe them. Went to a different dealership not long after for something else and they also offered a complimentary inspection, their numbers were different. Said I didn’t need work done that Joyce Honda told me I needed. It’s one thing to try to encourage getting extra work done because I get it, car servicing is where dealerships make the money, it’s another thing to lie about the actual state of my vehicle. Honestly thought about suing because I think I would win, but the couple hundred I lost isn’t worth it to me. I already spent hours waiting on them while getting my car “serviced” and spent a significant amount of time going back and forth with employees and management when I still thought their scam was a “mistake”. I think I am going to buy a Toyota for my next car because Honda usually has poor service, but this thievery took it to a whole different level. More
John is excellent service manager. He goes beyond not forgetting to check everything. I call him but others are good. He goes beyond not forgetting to check everything. I call him but others are good. More
There are the very good prices and there people are great when it comes to service when it comes to service More
The dealer was able to answer all of my questions, allowed me time to do a test drive. The staff presented me with options. allowed me time to do a test drive. The staff presented me with options. More
Service with a smile and quick used my coupon still need a car wash thank you a car wash thank you More