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Joyce Honda - Service Center

Denville, NJ

4.6
2,556 Reviews

2,556 Reviews of Joyce Honda - Service Center

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June 04, 2021

My experience with my service advisor Dwight and the entire Joyce Honda team was above and beyond from beginning to end which is VERY RARE these days. I appreciated the quick turnaround, efficient c More

by manica.ventura
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dwight Phillips
June 03, 2021

Since I walked and explained the problem of my car, Ernest explained everything with kindness and attentiveness. I even forgot to take out my daughter’s wallet in the compartment and he did help out an More

by marifelsa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ernest Biondolino
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 02, 2021

I had a fantastic experience. The gentleman that helped me through it all was smart, empathetic, calm, and so friendly. Thank you, you made a very difficult day super easy. I appreciate you and your kindne More

by evelynclopez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ernest Biondolino
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 02, 2021

It’s locally close to home… easy to schedule appointments on line. The prices of service are reasonable and the service department is knowledgeable and friendly. More

by STARDUSTCS1959
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Lavelle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Unick
June 02, 2021

I took my car in for routine service. My advisor Kathy was very friendly and informative about the work needed and what was performed. While I waited, I had the opportunity to speak with Melissa and explo More

by gabeandino
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kathy Bernstein, Melissa Rodriguez
June 02, 2021

Full service (Trans fluid, brake fluid, rear differential, oil change, and cabin filter) on 2012 Ridgeline with 82K + miles on it. It was an expensive service, but everything was done quickly t More

by PETE.GIORDANO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer Scioscia
June 01, 2021

Easy to make the appointment and quick turnaround on the required services. Glad to have such a capable service facility near to me. Great job! More

by marty993
Recommend Dealer
Yes
Employees Worked With
Dwight Phillips
June 01, 2021

Great service as always and the staff is always courteous. I think the 25 word minimum is a little ridiculous and makes me want to not submit my survey. More

by GSBONNIE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer Scioscia
June 01, 2021

Tom did a fantastic job getting my car in despite not having an appointment. He was quick to send word when it was complete and he laughed at my jokes. More

by David
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Stark
June 01, 2021

Eric the service manager went above and beyond to help with my service needs. He made sure my car was ready on time and at the quoted price. I was dropped off and picked up by Joyce Honda so I wouldn’t ha More

by AFIBILLA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Zacatenco
5.0
This rating includes all reviews, with more weight given to recent reviews.
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