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Joyce Honda - Service Center

Denville, NJ

4.6
2,535 Reviews

2,535 Reviews of Joyce Honda - Service Center

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May 16, 2025

Great service and professionalism all around. Service department is great. Wait time for service was reasonable More

by HIITSRONY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Fields
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2025 -

Joyce Honda responded

Thank you so much for your kind review. We’re committed to providing the best service experience to all our customers. We truly value your time and business. Warm Regards, The Service Team at Joyce Honda

May 15, 2025

Answered my questions carefully and fixed the car for me in time、 John is very nice More

by EEFACHOW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Lavelle
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2025 -

Joyce Honda responded

Thank you so much for your kind review. We’re committed to providing the best service experience to all our customers. We truly value your time and business. Warm Regards, The Service Team at Joyce Honda

May 15, 2025

My oil change was performed, and it was confirmed that all appropriate work was current for the mileage. Thank you very much, Gio, for the support I received. More

by pkulubya
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gio
May 17, 2025 -

Joyce Honda responded

Thank you so much for your kind review. We’re committed to providing the best service experience to all our customers. We truly value your time and business. Warm Regards, The Service Team at Joyce Honda

May 14, 2025

They did not reset the oil level monitor. I have to go back, which I do not have time for. I went on Sunday, but you were closed for Mother's Day. Once this is done I will not be back for More

by REEBJIM66
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
service advisor on duty 4/27/25
May 14, 2025 -

Joyce Honda responded

We regret to hear about the difficulties you’ve encountered during your recent service visit. Your satisfaction is our utmost priority, and we kindly request that you reach out to the service manager, Erik Matos, in the service department to address any concerns you may have. Warm Regards, Erik Matos Phone: 973-361-1396 Email: erik_matos@joycehonda.com

May 13, 2025

Thankfully the service tech Mike very helpful with getting my issue resolved. Ended up being a leak in an ac pipe that was covered under warranty. Very thankful for the support! More

by JADENSZMAK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
May 13, 2025

Ernest is one of the reasons I keep buying Hondas at Joyce. Great, honest and reliable. More

by ewalper100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernest Biondolino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ernest is a real gem of service manager. He's the best asset of Jpyce Honda.
May 14, 2025 -

Joyce Honda responded

Thank you so much for your kind review. We’re committed to providing the best service experience to all our customers. We truly value your time and business. Warm Regards, The Service Team at Joyce Honda

May 10, 2025

Very courteous and professional service. Solved the problem. I would definitely recommend the dealership. Satisfied customer. More

by KSLATT0327
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Lavelle
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2025 -

Joyce Honda responded

Thank you so much for your kind review. We’re committed to providing the best service experience to all our customers. We truly value your time and business. Warm Regards, The Service Team at Joyce Honda

May 10, 2025

The service department has always been kind and courteous and always has convenient appointments available. I wouldn’t bring my car anywhere else. More

by TRICKYD64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Di Iorio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ernest Biondolino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jane Bisignani
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2025 -

Joyce Honda responded

Thank you so much for your kind review. We’re committed to providing the best service experience to all our customers. We truly value your time and business. Warm Regards, The Service Team at Joyce Honda

May 10, 2025

Fast efficient service. Employees were very knowledgeable. Techs kept me informed of the progress. Waiting Area neat and comfortable. More

by richmann1965
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernest Biondolino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gina Verrilli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Stark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erik Matos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Lavelle
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2025 -

Joyce Honda responded

Thank you so much for your kind review. We’re committed to providing the best service experience to all our customers. We truly value your time and business. Warm Regards, The Service Team at Joyce Honda

May 07, 2025

Ernest excels as advisor and in customer service whenever the vehicle has needed a repair. More

by PASSINGNOW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernest Biondolino
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2025 -

Joyce Honda responded

Thank you so much for your kind review. We’re committed to providing the best service experience to all our customers. We truly value your time and business. Warm Regards, The Service Team at Joyce Honda