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Joyce Honda - Service Center

Denville, NJ

4.6
2,512 Reviews

2,512 Reviews of Joyce Honda - Service Center

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April 23, 2025

I have been with this dealership forever. I come there due to my relationship with all and I know if there is an issue, it will be resolved. More

by BJARE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ernest Biondolino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erik Matos
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 23, 2025

They left me with a car with bad breaks and engine uncleaned. No adjusted maintenance of repairs made. More

by EJONOH.ENAOHWO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernest Biondolino
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2025 -

Joyce Honda responded

We regret to hear about the difficulties you’ve encountered during your recent service visit. Your satisfaction is our utmost priority, and we kindly request that you reach out to the service manager, Erik Matos, in the service department to address any concerns you may have. Warm Regards, Erik Matos Phone: 973-361-1396 Email: erik_matos@joycehonda.com

April 22, 2025

Leased my car through Joyce Honda and had a great experience. The staff was friendly, helpful, and made the whole process quick and easy. Highly recommend if you're looking for a smooth leasing exper More

by SMARTIROSYAN
Recommend Dealer
Yes
Employees Worked With
Larry Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael
April 22, 2025

Simply the best dealership and associates ! !! There’s nothing more to say. I come all the way from Somerville when there’s a Honda dealership 5 minutes away in Bridgewater., More

by STARDUSTCS1959
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe San Roman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lloyd Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2025 -

Joyce Honda responded

Thank you so much for your kind review. We’re committed to providing the best service experience to all our customers. We truly value your time and business. Warm Regards, The Service Team at Joyce Honda

April 19, 2025

Great customer service and great knowledge about the vehicle Very courtious and thoughtful Cleand and neat More

by BOBBIE.K255
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernest Biondolino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2025 -

Joyce Honda responded

Thank you so much for your kind review. We’re committed to providing the best service experience to all our customers. We truly value your time and business. Warm Regards, The Service Team at Joyce Honda

April 19, 2025

I have been dealing with the dealership since 1990 and experiencing few challenges good and bad since then. In regards to my last visit with the dealership of Service Dept.; my only comment will be to rev More

by Midvale07034
Recommend Dealer
Yes
Employees Worked With
Lloyd Wilson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2025 -

Joyce Honda responded

Thank you so much for your kind review. We’re committed to providing the best service experience to all our customers. We truly value your time and business. Warm Regards, The Service Team at Joyce Honda

Apr 20, 2025 -

Midvale07034 responded

I have learnt so many auto-mechanic repairs from youtubers so that I can save costs of repairs in automobiles. Upon receiving, the visual inspection report which indicated an immediate attention to be completed on the front braking system. Long story short, I performed the visual inspection myself and found out that it is absolutely not necessary. . . sharing this matter with Eric M.

Apr 21, 2025 -

Joyce Honda responded

We regret to hear about the difficulties you’ve encountered during your recent service visit. Your satisfaction is our utmost priority, and we kindly request that you reach out to the service manager, Erik Matos, in the service department to address any concerns you may have. Warm Regards, Erik Matos Phone: 973-361-1396 Email: erik_matos@joycehonda.com

April 18, 2025

The last two Service visits resulted in work not completed. My previous service required returning to have the engine air intake shroud installed (it was left on the technicians bench). This last More

by DRICE3141
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lloyd Wilson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2025 -

Joyce Honda responded

We regret to hear about the difficulties you’ve encountered during your recent service visit. Your satisfaction is our utmost priority, and we kindly request that you reach out to the service manager, Erik Matos, in the service department to address any concerns you may have. Warm Regards, Erik Matos Phone: 973-361-1396 Email: erik_matos@joycehonda.com

April 18, 2025

As always 5 star service. The staff goes above and beyond expectations with a friendly and knowledgeable experience. More

by MCAINC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Stark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Stark
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 18, 2025

Prompt and professional handling of my recall and my additional service needs. Everyone was courteous More

by TMSCHUELE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I have no idea their names
April 18, 2025

I have been a customer for 31 years, bought 3 Accords from Joyce, and travel 50 miles/1 hr. each way. This was a routine 75K service. It's been 9 mths/6K miles. Tire rotation was not done, nor was I i More

by mbuccola
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Solomon Watson
Apr 18, 2025 -

Joyce Honda responded

We regret to hear about the difficulties you’ve encountered during your recent service visit. Your satisfaction is our utmost priority, and we kindly request that you reach out to the service manager, Erik Matos, in the service department to address any concerns you may have. Warm Regards, Erik Matos Phone: 973-361-1396 Email: erik_matos@joycehonda.com

Apr 18, 2025 -

mbuccola responded

Erik, Thanks for the follow-up. It shows that you are sincerely concerned about customer satisfaction. I look forward to continued business with Joyce Honda. Regards, Mike