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Joyce Honda - Service Center

Denville, NJ

4.6
2,515 Reviews

2,515 Reviews of Joyce Honda - Service Center

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April 04, 2025

Service advisors work well with the customer by explaining problems and solutions and being willing to listen to questions and politely answer them. More

by mattk31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernest Biondolino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lloyd Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Lavelle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2025 -

Joyce Honda responded

Thank you so much for your kind review. We’re committed to providing the best service experience to all our customers. We truly value your time and business. Warm Regards, The Service Team at Joyce Honda

April 03, 2025

The service is fast, complete, and competent and I only bring my Honda to Joyce Honda. More

by GCORD52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 02, 2025

I've bought three CR-Vs over the years from Joyce and the sales reps were aways very courteous and helpful. I've also used the service dept for many years but have had varied experiences with them. The b More

by JOHNCENTO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 01, 2025

Awesome. I went to pick up my plates and registration. Kayla was able to help me put the plates on. She was also asking me how I like the car and if I have ad More

by Alexis Dumalagan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayla
April 01, 2025

Was charged by finance items I didn’t request. Ie vin etching . Was charged 299 and was never asked More

by BAUERTB6
Recommend Dealer
No
Employees Worked With
Joe San Roman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Finance
April 01, 2025

Great service to my supprise the service was like the commercial said. That does not happen to often thank you More

by GTSANDFORD17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Seager
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ernest Biondolino
4.0
This rating includes all reviews, with more weight given to recent reviews.
Lloyd Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Mitchell
4.0
This rating includes all reviews, with more weight given to recent reviews.
John Lavelle
4.0
This rating includes all reviews, with more weight given to recent reviews.
Kelly Fields
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2025 -

Joyce Honda responded

Thank you very much for the review. We always try to improve the service experience for all of our customers. We appreciate your time and your business! Warm Regards, The Service Team at Joyce Honda

March 31, 2025

Great Service as always - thank you. I will continue to Service my Ridgeline here. Awesome Place!!! More

by tmg1065
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Matos
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Lavelle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2025 -

Joyce Honda responded

Thank you so much for your kind review. We’re committed to providing the best service experience to all our customers. We truly value your time and business. Warm Regards, The Service Team at Joyce Honda

March 29, 2025

Joe SanRoman has been so good to us for many years. He explains things well and understands what we need and what is best for us. He doesn't try to sell us extras that we are not able to include. Very More

by CCOULTHER
Recommend Dealer
Yes
Employees Worked With
The person who tried to include the extra protections was quite high pressure. While I understand his purpose , I didn't appreciate him saying...ok so you don't want to protect your car.
March 29, 2025

The Joyce team is outstanding and they make sure to go out the way to have your vehicle running right!, thank you to the Joyce Honda team! More

by amegaro85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Matos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike from service!, excellent as well!
Apr 01, 2025 -

Joyce Honda responded

Thank you so much for your kind review. We’re committed to providing the best service experience to all our customers. We truly value your time and business. Warm Regards, The Service Team at Joyce Honda

March 29, 2025

Local, reliable, organized. The greeter is your counselor who takes down all your vehicle concerns, and is your representative throughout. If there is an issue, you are contac More

by AJBOCCHINO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernest Biondolino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2025 -

Joyce Honda responded

Thank you so much for your kind review. We’re committed to providing the best service experience to all our customers. We truly value your time and business. Warm Regards, The Service Team at Joyce Honda

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