Joyce Honda - Service Center

I've always had a great experience at this dealership. Besides an oil change and a couple other things, I had to bring my crv in for a recall for seatbelt. I called I think in early may to get my car in Besides an oil change and a couple other things, I had to bring my crv in for a recall for seatbelt. I called I think in early may to get my car in and it was recommended to get a rental because they weren't sure how long it would take to do the recall. So I set that up for june since i would be on vacation the last 2 wks of may. I also needed an oil change so the woman on the phone made me an appt for a couple days later so i could at least get that done. I get to the dealer and they tell me they can't do an oil change because the recall must be done first. I was not happy because that's not what the woman told me on the phone. The service person said that the front desk had been told not to do what she did. So I couldn't get anything done...not even the oil change! Was ridiculous. Because I was leaving in 2 days for vacation I couldn't do anything until when I got back from vacation and had my recall appt. Service has has always been great but this particular experience with the recall situation and miscommunication was not right. More

Waiting room was tiny and messy. Grease inside my car. Driver door and steering wheel had Grease on it Grease inside my car. Driver door and steering wheel had Grease on it More

It was easy to get appointment. Very efficient and reliable service center. Good waiting area. Great staff. Very efficient and reliable service center. Good waiting area. Great staff. More

She was very helpful! She made me understand the details of the service which was very helpful. She made me understand the details of the service which was very helpful. More

Please with the service and the service department personnel (Subuhi and Lloyd). I will bring my vechicle back for the next scheduled service. personnel (Subuhi and Lloyd). I will bring my vechicle back for the next scheduled service. More

I brought the car in and they fixed it fast great team. Good job guys Good job guys More

Efficient, Everything was performed very well. Lloyd was great. He explained all that was done to the car Lloyd was great. He explained all that was done to the car More

Professional and prompt Let me know thru text when my vehicle was ready for pickup vehicle was ready for pickup More

I use Joyce Honda service department for all my service needs. I have received excellent service. needs. I have received excellent service. More

great expereince as always. highly trained staff. service perfomed correctly and in a reasonable amount of time. long time customer. highly trained staff. service perfomed correctly and in a reasonable amount of time. long time customer. More