Joyce Koons Honda

Excellent Service Dropped my car off for airbag recall and was told about 2 hours to complete the service. About 90 minutes later it was completed. Very friendly staf Dropped my car off for airbag recall and was told about 2 hours to complete the service. About 90 minutes later it was completed. Very friendly staff. More

Excellent customer service Wonderful people excellent customer service. I drove for 3 and half hours to see this car that my daughter wanted. It was worth the trip. They made it Wonderful people excellent customer service. I drove for 3 and half hours to see this car that my daughter wanted. It was worth the trip. They made it happen. My daughter came out with her new car and smile. Thanks to Doug and Steve for there great customer service and for making this car buying an excellent one. More

Great experience It was one of the easiest automobile purchases we have ever made. We were not pressured and our concerns were considered by each person we dealt with It was one of the easiest automobile purchases we have ever made. We were not pressured and our concerns were considered by each person we dealt with. Dipak Regmi was our sales consultant. I would recommend him to anyone. We have dealt with this dealership for 11 years and have always been treated with respect and efficiency.mf said More

Efficient service Had my car serviced on December 21 per an on-line appointment. Very efficient and friendly service, I was out in less than an hour. Had my car serviced on December 21 per an on-line appointment. Very efficient and friendly service, I was out in less than an hour. More

Best dealership around this area Excellent buying experience overall right from the initial email conversation to delivery of the car. Dennis made sure we got the right color and mode Excellent buying experience overall right from the initial email conversation to delivery of the car. Dennis made sure we got the right color and model. Would definitely recommend them More

Used Honda Civic After months of searching and dealing with sales managers not budging over pennies I was able to find exactly what I was looking for in a friendly env After months of searching and dealing with sales managers not budging over pennies I was able to find exactly what I was looking for in a friendly environment. It was nice to finally seal the deal! I would definitely recommend Joyce Koons Honda in Manassas. I love my vehicle. More

Very Excellent Service We had a very pleasant experience in getting our new car. Kebir Lakroune was wonderful as our sales consultant. He made us feel very comfortable as he We had a very pleasant experience in getting our new car. Kebir Lakroune was wonderful as our sales consultant. He made us feel very comfortable as he went about obtaining the exact car we wanted. He explained numerous features that helped us appreciate how nice our new Odyssey is. He made every effort to accomodate our needs when we were first looking for the car and the next day when the car was delivered. He was so thorough in helping us become comfortable with the many features this Odyssey offers. We had all of our questions answered. Behzad Mahmoodi provided a very informative and pleasant experience in taking us through the financing and warranty process. He was very thorough and pleasant to work with. We had all of our questions answered. More

Great buying experience Gennette Spears-Hicks is a great sales person. She helped me every step of the way. She provides excellent service. I am enjoying the vehicle she hel Gennette Spears-Hicks is a great sales person. She helped me every step of the way. She provides excellent service. I am enjoying the vehicle she helped me purchase. More

It was ok................................................ It was Ok not so good i hope next time when i will go again there because everybody need a second chance to improve Hope to see again. It was Ok not so good i hope next time when i will go again there because everybody need a second chance to improve Hope to see again. More

Excellent Service!! I would just take a minute to to rate my recent experience at Joyce Koons Honda. I would rate it 5 stars. This was a very smooth and relatively quick I would just take a minute to to rate my recent experience at Joyce Koons Honda. I would rate it 5 stars. This was a very smooth and relatively quick process from beginning to end. More specifically, I would like to give high praise to my Sales & Leasing Consultant was Mansour Assadpour. Not only he was patient and gentle and but also a thorough professional. I did not walk in on Christmas Eve with an intent on leaving the dearlership with a new car. The entire deal (not including financing) was completed in 2-3 hours. His knowledge and experience in car sales was far superior to that of the other salespersons I have encountered in the past. His approach was clear, relaxed and there was no pressure during the entire process. After doing my research and homework I was quite clear about our requirements and knew the car that would work for us. Mansour took no time to understand our needs and stayed focused on the proposed deal. He found a way to make it work in our favor and we could not have asked for more. Not only did we get to leave the dealership with a brand new car but we left with our dignity intact. Our gratitude also goes out to the Sales manager who stayed true to his word. Thank you for your patience and staying late on Christmas Eve to wrap the deal up. More