Back

Joyce Koons Honda

Manassas, VA

4.6
2,956 Reviews

10640 Automotive Dr

Manassas, VA

20109

Directions

By Type

2,956 Reviews of Joyce Koons Honda

May 09, 2012

I bought my Honda Accord at Koons 10 years ago and have had all my corrective and preventive maintenance done there. I want to know that the work done on my car is done correctly, by an auto technician th More

by tsdunlop
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Carroll
May 10, 2012 -

Joyce Koons Honda responded

Thank You for your great review! We value customer loyalty and yours is much appreciated. -Jim Bencivenga General Manager

May 09, 2012

My wife and I recently bought a used Honda Odyssey. My wife dropped the van off around lunch time and your shuttle dropped her of at her office. Prior to leaving the dealership she asked our assigned ser More

by OdieD3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I have his card, but not with me
May 14, 2012 -

Joyce Koons Honda responded

My sincerest apologies for our shortcomings. I will pass on your information to the service department. I am pleased that you are happy with the work that has been done to your vehicle and that sales and finance has taken good care of you. If there is anything I can do for you please let me know. I will be out of the office until Friday May 18th, if you would like to discuss your concerns please give me a call at 703-366-1005 on Monday May 21st. - Jim Jim Bencivenga General Manager Joyce Koons Honda Buick GMC

May 08, 2012

I am always very satisfied with the service performed on my 2004 Pilot. Tony Pekich is always extremely helpful and friendly. He keeps me informed about what needs to be done on my Pilot and what will nee More

by Bar1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Pekich
May 11, 2012 -

Joyce Koons Honda responded

Thank you for your continued loyalty and the great review. I will share it with Tony and the staff! - Jim Jim Bencivenga General Manager Joyce Koons Honda Buick GMC

May 05, 2012

I brought my car to the Honda dealer for the required State Inspection. They also offered a coupon for $15.00 off the inspection of my vehicle. More

by jlaposa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
state inspection do not know
May 04, 2012

We purchased a Honda Odyssey on April 24 from Joyce Koons Honda in Manassas, Virginia. The entire transaction was a pleasure. The manager, Eddy Castro, made sure that we were happy with the car and the custo More

by PatriciaandJohn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Burch
May 04, 2012 -

Joyce Koons Honda responded

Thank You so much for your kind words. It was truly our pleasure to make your car buying experience enjoyable! -Jim Bencivenga, General Manager

May 04, 2012

I have leased Honda's every 3 years since 2000 from dealers up and down the east coast. I recently leased a new Honda Crostour at Joyce Koons and found the experance very satisfying.Sales managers Edd More

by notaro103
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Stohlman
May 04, 2012 -

Joyce Koons Honda responded

Thank you for your kind comments. We really appreciate it. I'll share your review with the everyone. - Jim Bencivenga, General Manager

April 29, 2012

I have been bringing my Hondas to Koons since 2003. The service staff is very professional and knowledgable. The staff goes out of its way to accommodate us. More

by dkacoyanis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I forgot, but he was great.
May 04, 2012 -

Joyce Koons Honda responded

Thank You for being a loyal customer, we look forward to continuing to serve you in the future! -Jim Bencivenga, General Manager

April 25, 2012

I recently bought a certified used Honda Pilot at Joyce Koons. The whole experience was very pleasant and I never felt pressured to buy any expensive add-ons that I didn't need. My sales person, Arkeem D More

by wiblock
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arkeem Dennis
May 04, 2012 -

Joyce Koons Honda responded

Thank You so much! We do our best to make sure our customers are happy with their experiences here, but this time Arkeem hit it out of the park! Enjoy your new Pilot. -Jim Bencivenga,General Manager

April 24, 2012

The sales team is very good.My experience was very good our discussion was to the point without any unnecessary talk.I bought the car on the first visit. More

by npallepati
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jermy Cunnigham,Ed Dove
May 04, 2012 -

Joyce Koons Honda responded

Thank You for choosing us to purchase your new vehicle! I am happy that you had a good experience and look forward to a future of serving you. -Jim Bencivenga,General Manager

April 23, 2012

Tony Pekich was my service advisor, he kept me informed and explained what needed to be done in detail and in terms that I understood. He didnt preform any work on the car unless he called and explained wh More

by blue00eyez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Pekich, Tony Pekich
May 04, 2012 -

Joyce Koons Honda responded

Thank you for using our service department. It makes me happy that Tony was thorough in his explanations and made you feel comfortable with your service needs. If there is anything else we can do for you please let us know. -Jim Bencivenga,General Manager

...
261
...