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Joyce Koons Honda

Manassas, VA

4.8
3,013 Reviews

10640 Automotive Dr

Manassas, VA

20109

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3,013 Reviews of Joyce Koons Honda

August 02, 2019

Purchase 2019 Honda Fit EX I have bought five Hondas from different dealerships, by far Joyce Koons Honda was the best buying experience from a Honda dealership. Mr. Mansour Ass More

by JP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mansour Assadpour, Dolair Alali
Aug 05, 2019 -

Joyce Koons Honda responded

We appreciate your review on DealerRater and we are happy that you enjoyed your sales experience with Mansour as well. Thank you for your business. -The Joyce Koons Honda Team

August 01, 2019

Easy and convenient Bought a new Accord in April - got a maintenance reminder in July. Cat picked up from my home and returned within hours - easiest oil change and tire More

by BAMinNOVA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ahmed Messaoudi, Tyson Farina
Aug 01, 2019 -

Joyce Koons Honda responded

Thank you for being a valued customer! We appreciate your business and you can count on us to keep your car running. -The Joyce Koons Honda Team

July 31, 2019

Awesome Exceptional customer service, detail oriented and extremely helpful. They take the pain to help clients and retain them. My second lease from them. Wi More

by Mehreen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mansour Assadpour, Sunny Haque
Jul 31, 2019 -

Joyce Koons Honda responded

Thank you for being a valued customer over the years. We appreciate your business and your review. -The Joyce Koons Honda Team

July 29, 2019

service adviser Tyson my service adviser he always tell me when it time for what every I need to get done on my car Joyce Koon Honda best place to take your car fo More

by beth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Nguyen, Jordan Jackson, Tyson Farina
Jul 31, 2019 -

Joyce Koons Honda responded

Thank you for review on DealerRater. We appreciate your business and we look forward to providing you with excellent service again in the future! -The Joyce Koons Honda Team

July 27, 2019

Excellent service. Tony was really helpful in supplying me with information about my needed vehicle repairs. Also showed a very caring attitude about the necessity of m More

by cah040
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Nguyen
Jul 31, 2019 -

Joyce Koons Honda responded

Thank you so much for the kind review. We are so pleased you have decided to use our dealership for service. We appreciate your business and we hope to see you again. -The Joyce Koons Honda Team

July 24, 2019

Second Try Fix The first fix did not solve the problem, went back and the service manager personally found the issue and got it fixed. No extra charge. Tyson chase More

by john
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyson Farina
Jul 25, 2019 -

Joyce Koons Honda responded

John, thank you for giving us another opportunity to fix the issue. We are glad Tyson got the job done! -The Joyce Koons Honda Team

July 24, 2019

Was better before - not professional enough About 6 weeks ago, I had brought it to Honda in Arlington to check on my driver side window since there was this weird noise because I bought my 2018 More

by smallgrasshi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chris Shade, Mo Meghane
July 23, 2019

Professional, knowledgeable and coureous Tony Nguyen was a pleasure to deal with. He was prepared and handled the entire transaction professionally. He explained how the accessories worked, More

by BoscoEd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Nguyen
Jul 23, 2019 -

Joyce Koons Honda responded

Thank you for your business. We will be here for you when you need us again! -The Joyce Koons Honda Team

July 23, 2019

Excellent Service! My son and I went in to lease 2 honda vehicles with 1 trade-in. Kebir and Kevin were very helpful and walked us through every step of the process. M More

by HRPRO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kebir Lakroune
Jul 25, 2019 -

Joyce Koons Honda responded

We appreciate your review and we are happy that you enjoyed your leasing experience as well. Thank you for your business. -The Joyce Koons Honda Team

July 21, 2019

Best price and excellent Customer Service The dealership gave me the best price for the car that I was looking for. Medhat was excellent because he sticked to the price that was discussed over More

by tony2god
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Medhat Salem
Jul 23, 2019 -

Joyce Koons Honda responded

Thank you for posting a review on DealerRater about our dealership. We appreciate your business and we look forward to keeping your Honda running for a long time to come! -The Joyce Koons Honda Team

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